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Dell Latitude 2820 Black Screen


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#1
Atala

Atala

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So, my old problem with my laptop was that the harddrive was failing....

It was working fine since I had gotten it back!

And just now, I have no idea what happened...

At first, these things appeared around my cursor. I have no idea what they were. The first time, they looked like dots, and the second time, thick barcode-like lines.

And during this time, the screen would completely go to black, and then return, and then go to black, and then return.

So, I decided to re-start my computer.

And now, the screen is TOTALLY black. I can't see a thing.

I had ran a full virus scan yesterday, and a malware scan the day before. Both came back fine.

Anyone????

Edited by Atala, 02 August 2011 - 04:50 PM.

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#2
rshaffer61

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Have you tried a external monitor to see if it receives a signal?
If so then probably a good bet the screen is gone.
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#3
Atala

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I don't think I have an extra monitor around. Just the one attached to our home computer.

Should I use that one?
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#4
rshaffer61

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Yep just move the laptop to it and connect the cable from the monitor to the laptop. Power on and let me know what you see or don't see.
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