Need help with BSOD
Posted 15 August 2011 - 07:38 AM
Posted 15 August 2011 - 07:43 AM
Posted 15 August 2011 - 07:51 AM
Edited by Meskis, 15 August 2011 - 07:54 AM.
Posted 15 August 2011 - 08:00 AM
Posted 15 August 2011 - 08:04 AM
EDIT: I'll inform you if I get BSOD
Edited by Meskis, 15 August 2011 - 08:07 AM.
Posted 16 August 2011 - 02:03 AM
================================================== Dump File : Mini081611-01.dmp Crash Time : 2011.08.16 10:57:34 Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP Bug Check Code : 0x1000007f Parameter 1 : 0x00000008 Parameter 2 : 0xba338d70 Parameter 3 : 0x00000000 Parameter 4 : 0x00000000 Caused By Driver : igxpdx32.DLL Caused By Address : igxpdx32.DLL+1afc86 File Description : DirectDraw(R) Driver for Intel(R) Graphics Technology Product Name : Intel Graphics Accelerator Drivers for Windows NT(R) Company : Intel Corporation File Version : 22.214.171.12433 Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini081611-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 2600 Dump File Size : 90.112 ==================================================
On Tue 2011.08.16 07:56:54 GMT your computer crashed crash dump file: C:\WINDOWS\Minidump\Mini081611-01.dmp This was probably caused by the following module: igxpdx32.dll (igxpdx32+0x1AFC86) Bugcheck code: 0x1000007F (0x8, 0xFFFFFFFFBA338D70, 0x0, 0x0) Error: UNEXPECTED_KERNEL_MODE_TRAP_M file path: C:\WINDOWS\system32\igxpdx32.dll product: Intel Graphics Accelerator Drivers for Windows NT(R) company: Intel Corporation description: DirectDraw(R) Driver for Intel(R) Graphics Technology Bug check description: This indicates that a trap was generated by the Intel CPU and the kernel failed to catch this trap. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: igxpdx32.dll (DirectDraw(R) Driver for Intel(R) Graphics Technology, Intel Corporation). Google query: igxpdx32.dll Intel Corporation UNEXPECTED_KERNEL_MODE_TRAP_M
Posted 16 August 2011 - 06:52 AM
Then next cause is software which we have replaced all and still no luck.
The third thing is the hardware itself which would mean a faulty graphics chip.
The fourth and final possibility is a infection which I still believe may be the root if the issue.
Posted 16 August 2011 - 08:15 AM
Posted 16 August 2011 - 08:49 AM
If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Add a link to this topic so that malware tech can see what steps have been taken here
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