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Windows update


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#16
Troy

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I have a seemingly-random-but-actually-very-related question... do you really need to manually adjust the registry so you can parse fragmented TLS/SSL handshake messages?
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#17
rshaffer61

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I doubt it Troy. Very few times I have ever had to go into the register for anything.
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#18
Troy

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Yeah exactly. I was just reading the description for that update, it doesn't appear to be labelled as a critical security update. So it might not be worth pursuing for the OP. But of course it would be best if we can work out why and solve it, I would hate for there to be a deeper issue that stops other updates down the track.

This is by far the best advice for Windows Updates not installing, I have contacted Microsoft direct a few times myself:

You can call Microsoft for issues with getting Windows Updates to work.
This is a free service and toll-free call.

1-866-PCSAFETY
or
1-866-727-2338
It is available 24 hours a day for the U.S. and Canada.

For support outside the United States and Canada, please contact your Microsoft Help and Support worldwide.
Go to this page and choose your region from the box in the upper right corner: Click Here


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#19
rshaffer61

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Yep after reading what the update really is I don't see it as being anything that is needed for the system. I would say to call Microsoft also just to let them know and maybe they can find out what error is causing it since it definitely seems to be a OS issue. Maybe since it is not needed for this particular system it won't install?
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#20
panthertooth

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I am a little hesitant on doing a system restore as i just installed a new mobo/cpu/ram on Monday and I will have to install all my mobo drivers again and not really wanting to go through all that again
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#21
rshaffer61

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I would then suggest you contact Microsoft and see if they can offer a solution. They may say the update is not needed for your system and instruct you on how to stop it from showing up.
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#22
panthertooth

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If i read correctly don't it have to do with IE 8 if so i don't use IE anyway so wont really worry about it
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#23
rshaffer61

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Correct, that is why I believe it is not needed for your system.
There is a way to stop that particular update from showing up.
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#24
Troy

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Yeah you can choose to hide them. But just be warned as I mentioned before, I would hate for there to be a deeper issue that causes further problems down the track. Just be careful to keep an eye on this and let us know in the future. :)
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#25
rshaffer61

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Yep it needs to be a two step process.
Contact Microsoft and verify if the update is needed for your system.
Hide the update if the above comes back you don't need it.
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#26
skifxr

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Check the version of schannel.dll in (normally) C:\Windows\system32. It should be 5.1.2600.6108.
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#27
rshaffer61

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Are you still having problems with your issue?
It has been 32 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.
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#28
panthertooth

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Since my re-install i have not been having this issue as of yet.
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#29
rshaffer61

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That is great to hear and Congratulations. :unsure: for a successful resolution for your issue.

I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed us to assist you with your issue and for your patience.
Thank you for choosing GeeksToGo for help. :) :yes:
This issue now appears to be resolved.


If other members are reading this and have a similar problem please begin a New Topic and someone will assist you as soon as possible
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#30
teresaleckenby

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if you go to this site it can help with all of those systems and here are a few other awsum help sites
for windows and more
http://www.theelderg...m/index_xp.html

extra places:
Driver Downloads site:
http://www.atwdrivers.com/

processes for viruses
http://www.answersth...es/tasklist.htm

if windows update wont work just put this in your run box and press
enter the try windows update again

%SYSTEMROOT%\SYSTEM32\REGSVR32.EXE %SYSTEMROOT%
\SYSTEM32\WUAUENG.DLL
hope this helps
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