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Get White Screen and lines in screen when turning on laptop


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#1
crisherent

crisherent

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I ran this OTL in hopes someone will be able to help me with the problem.


OTL Extras logfile created on: 8/10/2011 7:04:30 PM - Run 1
OTL by OldTimer - Version 3.2.26.1 Folder = C:\Users\CLINT\Downloads
64bit- Enterprise Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.97 Gb Total Physical Memory | 2.32 Gb Available Physical Memory | 58.56% Memory free
7.93 Gb Paging File | 6.37 Gb Available in Paging File | 80.31% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 286.80 Gb Total Space | 82.02 Gb Free Space | 28.60% Space Free | Partition Type: NTFS
Drive D: | 11.29 Gb Total Space | 1.51 Gb Free Space | 13.40% Space Free | Partition Type: NTFS

Computer Name: CLINT-PC | User Name: CLINT | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %* File not found
cmdfile [open] -- "%1" %* File not found
comfile [open] -- "%1" %* File not found
exefile [open] -- "%1" %* File not found
helpfile [open] -- Reg Error: Key error.
http [open] -- Reg Error: Key error.
https [open] -- Reg Error: Key error.
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %* File not found
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1" File not found
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l File not found
scrfile [open] -- "%1" /S File not found
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 File not found
Directory [AddToPlaylistVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" ()
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" ()
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
http [open] -- Reg Error: Key error.
https [open] -- Reg Error: Key error.
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" ()
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" ()
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

========== Authorized Applications List ==========


========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00BCC0AD-0699-48B6-9900-3C53BBCD4DAC}" = AVG 2011
"{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{1E9FC118-651D-4934-97BE-E53CAE5C7D45}" = Microsoft_VC80_MFCLOC_x86_x64
"{26A24AE4-039D-4CA4-87B4-2F86416021F0}" = Java™ 6 Update 21 (64-bit)
"{26A24AE4-039D-4CA4-87B4-2F86416023FF}" = Java™ 6 Update 23 (64-bit)
"{3C5E60F1-0821-4B07-97EA-84EB5A927CF6}" = MobileMe Control Panel
"{439760BC-7737-4386-9B1D-A90A3E8A22EA}" = Apple Mobile Device Support
"{4569AD91-47F4-4D9E-8FC9-717EC32D7AE1}" = Microsoft_VC80_CRT_x86_x64
"{71F2CF3C-07C9-4FB9-8B22-8BC411C2E3EE}" = AVG 2011
"{8557397C-A42D-486F-97B3-A2CBC2372593}" = Microsoft_VC90_ATL_x86_x64
"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007
"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007
"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
"{92A3CA0D-55CD-4C5D-BA95-5C2600C20F26}" = Microsoft_VC90_CRT_x86_x64
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{A472B9E4-0AFF-4F7B-B25D-F64F8E928AAB}" = Microsoft_VC90_MFC_x86_x64
"{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}" = Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
"{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
"{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}" = PlayReady PC Runtime amd64
"{C8C1BAD5-54E6-4146-AD07-3A8AD36569C3}" = Microsoft_VC80_MFC_x86_x64
"{CA0D2F09-F811-48D4-843E-C87696C6A9D9}" = Bonjour
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"Adobe Flash Player ActiveX 64" = Adobe Flash Player 10 ActiveX 64-bit
"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin 64-bit
"AVG" = AVG 2011
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"WinHTTrack Website Copier_is1" = WinHTTrack Website Copier 3.44-1 (x64)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{033E378E-6AD3-4AD5-BDEB-CBD69B31046C}" = Microsoft_VC90_ATL_x86
"{07FA4960-B038-49EB-891B-9F95930AA544}" = HP Customer Experience Enhancements
"{08D2E121-7F6A-43EB-97FD-629B44903403}" = Microsoft_VC90_CRT_x86
"{0F3647F8-E51D-4FCC-8862-9A8D0C5ACF25}" = Microsoft_VC80_ATL_x86
"{121634B0-2F4B-11D3-ADA3-00C04F52DD52}" = Windows Installer Clean Up
"{17424F35-8B77-4ADF-BC63-BF9B81418539}" = Apple Application Support
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{2436F2A8-4B7E-4B6C-AE4E-604C84AA6A4F}" = Nero Core Components 10
"{254C37AA-6B72-4300-84F6-98A82419187E}" = ActiveCheck component for HP Active Support Library
"{26604C7E-A313-4D12-867F-7C6E7820BE4C}" = JMicron JMB38X Flash Media Controller
"{26A24AE4-039D-4CA4-87B4-2F83216023FF}" = Java™ 6 Update 26
"{45A66726-69BC-466B-A7A4-12FCBA4883D7}" = HiJackThis
"{46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}" = Adobe AIR
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{523B2B1B-D8DB-4B41-90FF-C4D799E2758A}" = Nero ControlCenter 10 Help (CHM)
"{555868C6-49FB-484F-BB43-8980651A1B00}" = Nero BurnRights 10 Help (CHM)
"{635FED5B-2C6D-49BE-87E6-7A6FCD22BC5A}" = Microsoft_VC90_MFC_x86
"{65BB0407-4CC8-4DC7-952E-3EEFDF05602A}" = Nero Update
"{669D4A35-146B-4314-89F1-1AC3D7B88367}" = HPAsset component for HP Active Support Library
"{6A3F9D74-BB80-4451-8CA1-4B3A857F1359}" = Apple Application Support
"{6DFB899F-17A2-48F0-A533-ED8D6866CF38}" = Nero Control Center 10
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{735619D4-B42A-437A-958C-199BFCAEDB38}" = Safari
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{78D62D17-D970-42DA-B8CF-5E5576293B33}" = Final Draft 7
"{7A5D731D-B4B3-490E-B339-75685712BAAB}" = Nero Burning ROM 10
"{85AF94EC-55DE-452A-8FD7-C34E598B3F1F}" = Adobe Premiere Elements 7.0 Templates
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek Ethernet Controller Driver
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8C0CAA7A-3272-4991-A808-2C7559DE3409}" = Win7codecs
"{8FB53850-246A-3507-8ADE-0060093FFEA6}" = Visual Studio Tools for the Office system 3.0 Runtime
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{E64BA721-2310-4B55-BE5A-2925F9706192}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-002A-0409-1000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00B2-0409-0000-0000000FF1CE}" = Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0116-0409-1000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{92D58719-BBC1-4CC3-A08B-56C9E884CC2C}" = Microsoft_VC80_CRT_x86
"{943CFD7D-5336-47AF-9418-E02473A5A517}" = Nero BurnRights 10
"{9B6B24BE-80E7-46C4-9FA5-B167D5E0F345}" = Nero BurningROM 10 Help (CHM)
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{A8F13D6D-C872-498D-A77D-FB3A25B1FBF5}" = Bloom
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AFBBF30D-ADA9-4313-464E-14458B6BE034}" = PhotoshopdotcomInspirationBrowser
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CB6075D9-F912-40AE-BEA6-E590DA24F16B}" = Adobe Photoshop Elements 7.0
"{D1A19B02-817E-4296-A45B-07853FD74D57}" = Microsoft_VC80_MFC_x86
"{D564B5E2-CCB5-4A5C-B35E-2FC30BBC9336}" = Adobe Premiere Elements 7.0
"{D6F879CC-59D6-4D4B-AE9B-D761E48D25ED}" = Skype™ 5.5
"{D92BBB52-82FF-42ED-8A3C-4E062F944AB7}" = Microsoft_VC80_MFCLOC_x86
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E635F595-7D51-459D-9E2B-827F234F9D4E}" = FriendAdderElite
"{F6234880-85BE-4DCB-8A45-1FF85A1A8552}" = SmartSound Quicktracks for Premiere Elements
"{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}" = Visual Studio 2008 x64 Redistributables
"{FE83F463-7E61-4B18-9FA0-B94B90A0B6B9}" = Nero Burning ROM 10
"{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Photoshop Elements 7" = Adobe Photoshop Elements 7.0
"Crimson Editor SVN286" = Crimson Editor SVN286
"FileZilla Client" = FileZilla Client 3.5.0
"Foxit Reader_is1" = Foxit Reader 5.0
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"InstallShield_{F6234880-85BE-4DCB-8A45-1FF85A1A8552}" = SmartSound Quicktracks for Premiere Elements
"Mp3tag" = Mp3tag v2.46a
"PhotoshopdotcomInspirationBrowser.4C35C4D325D350FE0114230CBADCA2DDD0AC8D25.1" = Adobe Photoshop.com Inspiration Browser
"Picasa 3" = Picasa 3
"PremElem70Templates" = Adobe Premiere Elements 7.0 Templates
"PrettyMay Call Recorder for Skype - Business" = PrettyMay Call Recorder for Skype - Business 4.0.0.218
"SONARLE_x64_is1" = SONAR 6 LE
"SystemRequirementsLab" = System Requirements Lab
"TextCrawler" = TextCrawler 2.1
"Visual Studio Tools for the Office system 3.0 Runtime" = Visual Studio Tools for the Office system 3.0 Runtime
"VLC media player" = VLC media player 1.0.1
"Watermark Image_is1" = Watermark Image software version 1.9.6.2

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Google Chrome" = Google Chrome

========== Last 10 Event Log Errors ==========

Error reading Event Logs: The Event Service is not operating properly or the Event Logs are corrupt!

< End of report >
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