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Moniter Help Please

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Renee Reimer

Renee Reimer

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I have had this problem for a week now and tried everything,maybe someone knows a solution.My moniter only displays black and white,,i tried system restore,settings for color,I have a Dell 17''and i would hate to have to buy a new one,i'm sure theres a answer somewhere PLEASE HELP!!

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Hello Renee Reimer.... Welcome to
GeeksToGo, :)
:unsure: :yes:

I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
  • Please understand we are all volunteers and we are not here all the time.
  • Sometimes it may be a extended amount of time to get back to you. If it has been
    more then 3 days please shoot me a PM and I will try to get back to you quickly
  • Please do the following and supply the requested information as needed. If you
    don't understand my instructions please ask and I will try to explain them
    clearer for you.
  • Do not attempt any steps unless instructed or ask before to
    make sure they will not cause any further issues.

First step is to try the monitor on another known working system.
If you don't have another desktop then you could use a laptop. This will tell you if it is the monitor or the system you have it attached to.
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