Edited by fleggy1, 15 August 2011 - 09:44 AM.
Desktop loads but freezes stright away
#1
Posted 15 August 2011 - 09:34 AM
#2
Posted 15 August 2011 - 10:48 AM
Your last thread on this site in the Malware forum started on 27 July ended with this post from the expert who was helping you
Posted 28 July 2011 - 05:07 PM
Yes please as I would like to see the variant, plus do you have any further problems
You NEVER replied, the topic was then closed on 1 August.
Please assure me that you intend to follow this thread through to a conclusion.
There is little more annoying than assisting and then the matter just being left by the Originator.
The reason the further log was asked for, was to ensure that the system was in fact clean.
If you wish to proceed, please provide the make and model of the computer, if branded AND what else you have tried, for instance a chkdsk and a system file check.
As it is OK in Safe Mode, we may at this stage presume it is a driver or process, as Safe Mode loads only a minimum required.
Does Safe Mode with Networking also work OK.
Have you checked in Device Manager for any warnings.
Have you recently installed any new hardware or software.
If the problem is VERY recent have you tried a system restore point bearing in mind that you will lose anything installed or updated since then.
#3
Posted 15 August 2011 - 12:53 PM
#4
Posted 15 August 2011 - 12:58 PM
As against a chkdsk /f.
Do you mean system restore did not fix anything or do you mean system restore would not work whatsoever please clarify.
chkdsk /r is either check both boxes on the graphical user interface in My Computer or type the cmd chkdsk /r at a cmd prompt
#5
Posted 15 August 2011 - 01:13 PM
#6
Posted 15 August 2011 - 01:52 PM
#7
Posted 15 August 2011 - 02:08 PM
ahh i disabled all the services and am in but lost all restor points am starting the services one by one
You will have done, as presumably you did this
Step 4: Optional step to disable features
If the clean boot fixed the error, you do not have to perform this step.
Important If your problem is not fixed and you do have to follow this step, it permanently removes all restore points from your computer. The System Restore feature uses restore points to restore your computer to an earlier state. If you remove the restore points, you can no longer restore Windows to an earlier state.
This step temporarily disables Microsoft features such as Plug and Play, networking, event logging, and error reporting.
- Click Start, click Run, type msconfig, and then click OK.
The System Configuration Utility dialog box is displayed. - Click the General tab, click to clear the Load System Services check box, and then click OK.
- When you are prompted, click Restart to restart the computer.
Method 2: Manually starting XP with a clean boot (advanced user only)
This section is intended for advanced computer users. If you are not comfortable with advanced troubleshooting, you might want to ask someone for help or contact Support. For information about how to contact Microsoft support, visit the following Microsoft Web site: http://support.micro....com/contactus/To manually start Windows XP with a clean boot, follow these steps:
Step 1: Start the System Configuration Utility
- Click Start, click Run, type msconfig, and then click OK.
- The System Configuration Utility dialog box is displayed.
- In the System Configuration Utility dialog box, click the General tab, and then click Selective Startup.
- Click to clear the Process SYSTEM.INI File check box.
- Click to clear the Process WIN.INI File check box.
- Click to clear the Load Startup Items check box. Verify that Load System Services and Use Original BOOT.INI are checked.
- Click the Services tab.
- Click to select the Hide All Microsoft Services check box.
- Click Disable All, and then click OK.
- When you are prompted, click Restart to restart the computer.
- If you are prompted, log on to Windows.
- When you receive the following message, click to select the Don't show this message or launch the System Configuration Utility when Windows start check box, and then click OK.
Notes - You have used the System Configuration Utility to make changes to the way Windows starts.
- The System Configuration Utility is currently in Diagnostic or Selective Startup mode, causing this message to be displayed and the utility to run every time Windows starts.
- Choose the Normal Startup mode on the General tab to start Windows normally and undo the changes you made using the System Configuration Utility.
Edited by Macboatmaster, 15 August 2011 - 02:13 PM.
#8
Posted 15 August 2011 - 02:15 PM
That said, it is of course your computer and you may do as you wish - of course.
#9
Posted 15 August 2011 - 02:38 PM
#10
Posted 15 August 2011 - 02:50 PM
My next suggestion was going to be a clean boot
However, presuming that it will if you now configure normal boot, freeze, stay in clean boot and run this please.
- Please download the Event Viewer Tool by Vino Rosso VEW and save it to your Desktop:
- Double-click VEW.exe
- Under 'Select log to query', select (as appropriate):
- Application
- System This one in your case pls.
- Under 'Select type to list', select (as appropriate):
- Error SELECT ONLY THIS PLEASE ON FIRST RUN
- Information
- Warning
Either:
- Click the radio button for 'Number of events'
Type 3 in the 1 to 20 box (or any number from 1 to 20) in your case enter 15
Then click the Run button.
Notepad will open with the output log. - Click the radio button for 'Date of events'
In the From: boxes type today's date (presuming the crash happened today) in your case the date approx five days ago
In the To: boxes type today's date
Then click the Run button.
Notepad will open with the output log.
If it will not run in clean boot, try it in normal boot.
Edited by Macboatmaster, 15 August 2011 - 02:51 PM.
#11
Posted 15 August 2011 - 02:52 PM
Please Run the PCPitstop.com OverDrive Full Tests
Here's how:
You must use your Internet Explorer for this procedure. (doesn't work so well in Firefox or others).
Go to: http://www.pcpitstop.com
Click on "Free Computer Check-up" listed below PC Pitstop OverDrive
In the User Login - Click on "Sign up FREE!" OR YOU CAN RUN THE TEST ANON. without signing up. - you will see that at the end of that screen. The results will still be saved long enough for me to look at them.
You'll need to submit a valid email address and create your own password, then click - Create Account(button)
Now enter your email address and password to Log in, Select - Scan this system Now!(button)
You will then be asked to download an ActiveX component and allow it to install.
It is safe and does not compromise your privacy.
Follow the on-screen prompts to install the ActiveX and to allow the Full Tests to be run on your machine.
The Full Tests take about 2 1/2 - 3 minutes on most machines.
When complete, a Results - Summary - Recommended Fixes will be displayed.
Please post the URL internet address, from your Results, back here into this Topic Thread so that we can review the configuration.
Note: During the graphics 2D and graphics 3D testing, your screen will display some rapidly moving objects.
If you are sensitive to visual flashing, it may cause dizziness. Therefore, look away from the screen during that portion of the testing.
While PCPitstop does offer a variety of Paid Products, the PCPitstop OverDrive testing is FREE. Please ignore the references to Paid Products. We prefer to provide manual solution instructions that you can apply directly to your machine.
Edited by Macboatmaster, 15 August 2011 - 02:53 PM.
#12
Posted 15 August 2011 - 02:54 PM
That is Start, run and type
sfc /scannow
Please note the space between sfc and /scannow.
It may well ask for the XP CD
#13
Posted 15 August 2011 - 03:00 PM
#14
Posted 15 August 2011 - 03:07 PM
#15
Posted 15 August 2011 - 03:09 PM
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