ok, now I'm lost....do you want me to forget about the SP and the 1396 file? You want me to start over with the recovery disk with the SP on it, and at the c:windows prompt enter CHKDSK /R
Do nothing about the previous post..just start over.
oh yea, the cursor is not blinking, i dont know if that makes a difference.
Let me know.
Thanks
Lavonda
Run the recovery console and get to the point where you see c: windows and the flashing prompt. At the prompt type the following: CHKDSK /R and press Enter. Please note the space before /R. You can type it in small or capital letters, no difference. Now the computer will start running the command. Do not interfere until finished, even if it takes a long time (say up to 2 hours), not even if the process seems to reverse to a point which was formerly scanned.
When finished you will be instructed to type EXIT and press Enter. Your computer should boot now. If it doesn't, then there is a possibility that the hard disk is defective, but we can try few other things before declaring it dead.
Edited by lavondaljt, 27 August 2011 - 12:54 PM.