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Can't use Google.ca on my computer


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#1
stunna_lemus

stunna_lemus

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I have Internet Explorer. When I open Explorer and type www.google.ca in the search bar, it starts to load and in the tab it shows it's connecting. When it is done loading it shows "Address not valid or Internet Explorer cannot display the webpage". When I run Diagnose Connection Problems it says "Windows did not detcet any connection problems with your Internet connection. If your browser cannot display the page try the following:
-Refresh page:Search for the again by clicking the Refresh button. Atimeout could have occurred due to Internet congestion.
-Access from a link: If there is a link to the page you are looking for, try acccessing the page from that link".
It has been doing this for a long while, not sure how long but alomost a year now or more. Please help me and thank you.

OTL logfile created on: 8/27/2011 12:32:37 AM - Run 1
OTL by OldTimer - Version 3.2.26.5 Folder = C:\Documents and Settings\Compaq_Owner\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

703.48 Mb Total Physical Memory | 147.13 Mb Available Physical Memory | 20.91% Memory free
1.68 Gb Paging File | 1.09 Gb Available in Paging File | 64.68% Paging File free
Paging file location(s): C:\pagefile.sys 1056 2112 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 144.38 Gb Total Space | 107.65 Gb Free Space | 74.56% Space Free | Partition Type: NTFS
Drive D: | 4.66 Gb Total Space | 0.82 Gb Free Space | 17.54% Space Free | Partition Type: FAT32

Computer Name: BELLASROOM | User Name: Compaq_Owner | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/08/27 00:20:15 | 000,580,096 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Compaq_Owner\Desktop\OTL.exe
PRC - [2011/04/16 20:45:11 | 000,130,008 | R--- | M] (Symantec Corporation) -- C:\Program Files\Norton 360\Engine\5.1.0.29\ccsvchst.exe
PRC - [2011/02/18 11:47:12 | 000,079,192 | ---- | M] (Research In Motion Limited) -- C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
PRC - [2008/11/09 16:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) -- C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
PRC - [2008/08/30 18:10:42 | 001,562,381 | ---- | M] () -- C:\Program Files\iPod Access for Windows\iPAHelper.exe
PRC - [2008/04/13 20:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2004/10/22 14:53:06 | 000,053,248 | ---- | M] (S3 Graphics, Inc.) -- C:\WINDOWS\system32\VTTimer.exe
PRC - [2004/08/10 11:48:01 | 000,016,423 | ---- | M] () -- C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe


========== Modules (No Company Name) ==========

MOD - [2010/06/03 16:46:00 | 000,067,872 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2008/09/16 20:18:06 | 000,132,608 | ---- | M] () -- C:\Program Files\WinRAR\RarExt.dll
MOD - [2008/08/30 18:10:42 | 001,562,381 | ---- | M] () -- C:\Program Files\iPod Access for Windows\iPAHelper.exe
MOD - [2004/08/10 11:48:02 | 000,094,243 | ---- | M] () -- C:\Program Files\BackWeb\BackWeb Client\6.3.2.62\Program\FrExt.dll
MOD - [2004/08/10 11:48:01 | 000,147,493 | ---- | M] () -- C:\Program Files\BackWeb\BackWeb Client\6.3.2.62\Program\bwfiles.dll
MOD - [2004/08/10 11:48:01 | 000,061,496 | ---- | M] () -- C:\Program Files\BackWeb\BackWeb Client\6.3.2.62\Program\clntutil.dll
MOD - [2004/08/10 11:48:01 | 000,024,615 | ---- | M] () -- C:\Program Files\Compaq Connections\6750491\Program\frext-6750491.dll
MOD - [2004/08/10 11:48:01 | 000,024,615 | ---- | M] () -- C:\Program Files\Compaq Connections\6750491\Program\BWfiles-6750491.dll
MOD - [2004/08/10 11:48:01 | 000,016,423 | ---- | M] () -- C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
MOD - [2004/08/10 11:47:53 | 000,114,688 | ---- | M] () -- C:\Program Files\Compaq Connections\6750491\Program\HPClientExt.dll


========== Win32 Services (SafeList) ==========

SRV - File not found [Disabled | Stopped] -- -- (HidServ)
SRV - File not found [On_Demand | Stopped] -- -- (AppMgmt)
SRV - [2011/04/16 20:45:11 | 000,130,008 | R--- | M] (Symantec Corporation) [Unknown | Running] -- C:\Program Files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe -- (N360)
SRV - [2008/11/09 16:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) [Auto | Running] -- C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe -- (YahooAUService)
SRV - [2008/08/30 18:10:42 | 001,562,381 | ---- | M] () [Auto | Running] -- C:\Program Files\iPod Access for Windows\iPAHelper.exe -- (iPAHelper.exe)


========== Driver Services (SafeList) ==========

DRV - [2011/08/17 21:33:37 | 000,356,280 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20110824.030\IDSXpx86.sys -- (IDSxpx86)
DRV - [2011/08/04 00:08:07 | 001,576,312 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\VirusDefs\20110826.025\NAVEX15.SYS -- (NAVEX15)
DRV - [2011/08/04 00:08:07 | 000,086,136 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\VirusDefs\20110826.025\NAVENG.SYS -- (NAVENG)
DRV - [2011/07/28 22:11:35 | 000,374,392 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - [2011/07/28 22:11:35 | 000,105,592 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2011/07/22 20:27:23 | 000,815,736 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20110812.001\BHDrvx86.sys -- (BHDrvx86)
DRV - [2011/05/11 09:07:15 | 000,126,584 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\SYMEVENT.SYS -- (SymEvent)
DRV - [2011/03/30 23:00:09 | 000,516,216 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Running] -- C:\WINDOWS\System32\Drivers\N360\0501000.01D\SRTSP.SYS -- (SRTSP)
DRV - [2011/03/30 23:00:09 | 000,050,168 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\N360\0501000.01D\SRTSPX.SYS -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV - [2011/03/21 20:39:49 | 000,369,784 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\System32\Drivers\N360\0501000.01D\SYMTDI.SYS -- (SYMTDI)
DRV - [2011/03/14 22:31:23 | 000,744,568 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\WINDOWS\system32\drivers\N360\0501000.01D\SYMEFA.SYS -- (SymEFA)
DRV - [2011/01/27 02:47:10 | 000,340,088 | ---- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\N360\0501000.01D\SYMDS.SYS -- (SymDS)
DRV - [2010/11/15 21:45:33 | 000,136,312 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\N360\0501000.01D\Ironx86.SYS -- (SymIRON)
DRV - [2010/04/27 17:57:28 | 000,066,632 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\WmXlCore.sys -- (WmXlCore)
DRV - [2010/04/27 17:57:28 | 000,015,048 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\WmVirHid.sys -- (WmVirHid)
DRV - [2010/04/27 17:57:22 | 000,022,856 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\WmBEnum.sys -- (WmBEnum)
DRV - [2010/04/27 15:01:26 | 000,037,704 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\WmFilter.sys -- (WmFilter)
DRV - [2004/10/01 13:24:02 | 002,279,424 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\ALCXWDM.SYS -- (ALCXWDM) Service for Realtek AC97 Audio (WDM)
DRV - [2004/07/19 20:33:14 | 000,218,112 | ---- | M] (Silicon Integrated Systems Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\sisgrp.sys -- (SiS315)
DRV - [2004/07/17 07:20:34 | 000,012,160 | ---- | M] (Silicon Integrated Systems Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\srvkp.sys -- (SiSkp)
DRV - [2004/06/29 20:07:18 | 001,268,204 | ---- | M] (Agere Systems) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\AGRSM.sys -- (AgereSoftModem)
DRV - [2003/12/12 09:54:14 | 000,391,424 | ---- | M] (Sensaura Ltd) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\ALCXSENS.SYS -- (ALCXSENS)
DRV - [2003/12/02 21:23:20 | 000,142,336 | ---- | M] (Promise Technology, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\fasttx2k.sys -- (fasttx2k)
DRV - [2003/07/18 19:58:20 | 000,036,992 | ---- | M] (Silicon Integrated Systems Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\SISAGPX.sys -- (SISAGP)
DRV - [2003/07/02 14:42:00 | 000,027,904 | ---- | M] (VIA Technologies, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\viaagp1.sys -- (viaagp1)
DRV - [2002/10/04 20:04:10 | 000,046,976 | ---- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\R8139n51.sys -- (rtl8139)
DRV - [2002/07/30 01:43:50 | 000,023,808 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\PS2.sys -- (Ps2)
DRV - [2001/08/17 14:51:32 | 000,018,688 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\irsir.sys -- (irsir)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://www.tangosear...om/?useie5=1&q=

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://www.tangosear...om/?useie5=1&q=
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.h...ario&pf=desktop
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ca.msn.com/default.aspx?st=1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@RIM.com/WebSLLauncher,version=1.0: C:\Program Files\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll ()

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\IPSFFPlgn\ [2011/08/17 12:24:45 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\coFFPlgn_2011_7_1_3 [2011/08/26 23:26:14 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\{8A9386B4-E958-4c4c-ADF4-8F26DB3E4829}: C:\Program Files\PriceGong\2.1.0\FF [2010/07/04 18:31:46 | 000,000,000 | ---D | M]


O1 HOSTS File: ([2010/08/15 21:00:13 | 000,002,705 | RHS- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: 74.125.45.100 4-open-davinci.com
O1 - Hosts: 74.125.45.100 securitysoftwarepayments.com
O1 - Hosts: 74.125.45.100 privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 secure.privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 www.secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getavplusnow.com
O1 - Hosts: 74.125.45.100 safebrowsing-cache.google.com
O1 - Hosts: 74.125.45.100 urs.microsoft.com
O1 - Hosts: 74.125.45.100 www.securesoftwarebill.com
O1 - Hosts: 74.125.45.100 secure.paysecuresystem.com
O1 - Hosts: 74.125.45.100 paysoftbillsolution.com
O1 - Hosts: 74.125.45.100 protected.maxisoftwaremart.com
O1 - Hosts: 78.46.249.77 www.google.com
O1 - Hosts: 78.46.249.77 google.com
O1 - Hosts: 78.46.249.77 google.com.au
O1 - Hosts: 78.46.249.77 www.google.com.au
O1 - Hosts: 78.46.249.77 google.be
O1 - Hosts: 78.46.249.77 www.google.be
O1 - Hosts: 78.46.249.77 google.com.br
O1 - Hosts: 78.46.249.77 www.google.com.br
O1 - Hosts: 78.46.249.77 google.ca
O1 - Hosts: 38 more lines...
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O2 - BHO: (PriceGongBHO Class) - {1631550F-191D-4826-B069-D9439253D926} - C:\Program Files\PriceGong\2.1.0\PriceGongIE.dll (PriceGong)
O2 - BHO: (MediaBar) - {28387537-e3f9-4ed7-860c-11e69af4a8a0} - File not found
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\5.1.0.29\coieplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\5.1.0.29\ips\ipsbho.dll (Symantec Corporation)
O2 - BHO: (no name) - {C1D95D01-8C25-4502-A5AB-8F723B31F199} - No CLSID value found.
O3 - HKLM\..\Toolbar: (MediaBar) - {28387537-e3f9-4ed7-860c-11e69af4a8a0} - File not found
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\5.1.0.29\coieplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (no name) - {C1D95D00-8C25-4502-A5AB-8F723B31F199} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKCU\..\Toolbar\ShellBrowser: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\5.1.0.29\coieplg.dll (Symantec Corporation)
O4 - HKLM..\Run: [PS2] File not found
O4 - HKLM..\Run: [Recguard] C:\WINDOWS\SMINST\Recguard.exe ()
O4 - HKLM..\Run: [RIMBBLaunchAgent.exe] C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe (Research In Motion Limited)
O4 - HKLM..\Run: [SunJavaUpdateSched] File not found
O4 - HKLM..\Run: [VTTimer] C:\WINDOWS\System32\VTTimer.exe (S3 Graphics, Inc.)
O4 - HKCU..\Run: [ISUSPM] File not found
O4 - HKCU..\Run: [My Security Shield] File not found
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Compaq Connections.lnk = C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe ()
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - Reg Error: Key error. File not found
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_27)
O16 - DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_27)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_27)
O16 - DPF: {DAF7E6E6-D53A-439A-B28D-12271406B8A9} http://mobileapps.bl...re/AxLoader.cab (RIM AxLoader)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O20 - Winlogon\Notify\igfxcui: DllName - igfxsrvc.dll - C:\WINDOWS\System32\igfxsrvc.dll (Intel Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2004/08/10 09:39:16 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O32 - AutoRun File - [2001/07/27 15:07:38 | 000,000,000 | -HS- | M] () - D:\AUTOEXEC.BAT -- [ FAT32 ]
O33 - MountPoints2\{9e8c7d32-debf-11df-a681-00112fb26373}\Shell\AutoRun\command - "" = K:\start.exe
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/08/27 00:20:14 | 000,580,096 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Compaq_Owner\Desktop\OTL.exe
[2011/08/26 23:32:37 | 000,000,000 | ---D | C] -- C:\WINDOWS\LastGood
[2011/08/26 22:54:32 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Mozilla
[2011/08/26 21:50:47 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\2FAB
[9 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2011/08/27 00:20:15 | 000,580,096 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Compaq_Owner\Desktop\OTL.exe
[2011/08/26 23:26:04 | 000,000,185 | ---- | M] () -- C:\WINDOWS\System\hpsysdrv.DAT
[2011/08/26 23:26:02 | 000,000,416 | ---- | M] () -- C:\WINDOWS\tasks\PCConfidential.job
[2011/08/26 23:25:54 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2011/08/26 23:25:52 | 737,726,464 | -HS- | M] () -- C:\hiberfil.sys
[2011/08/26 23:02:22 | 000,001,917 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2011/08/26 23:00:50 | 000,445,846 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2011/08/26 23:00:50 | 000,073,052 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2011/08/26 21:28:46 | 000,000,436 | -H-- | M] () -- C:\WINDOWS\tasks\User_Feed_Synchronization-{32F9B385-C3BE-45FF-9853-264E7511F3EF}.job
[2011/08/26 20:53:25 | 000,289,296 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2011/08/26 19:09:11 | 000,000,297 | ---- | M] () -- C:\Documents and Settings\Compaq_Owner\Application Data\iPod Access v4 Prefs
[2011/08/26 17:02:12 | 000,001,158 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2011/08/05 18:53:05 | 000,096,256 | ---- | M] () -- C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[9 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files Created - No Company Name ==========

[2011/08/23 22:23:24 | 001,645,800 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
[2011/08/18 20:09:43 | 000,445,719 | ---- | C] () -- C:\Documents and Settings\Compaq_Owner\Desktop\IMG00093.jpg
[2011/06/19 10:35:31 | 000,000,047 | -H-- | C] () -- C:\Documents and Settings\Compaq_Owner\Application Data\iPodAccessv4_OwnerName
[2011/06/19 10:35:31 | 000,000,047 | -H-- | C] () -- C:\Documents and Settings\All Users\Application Data\iPodAccessv4_OwnerName
[2011/06/19 10:34:23 | 000,000,297 | ---- | C] () -- C:\Documents and Settings\Compaq_Owner\Application Data\iPod Access v4 Prefs
[2011/06/19 10:33:28 | 000,000,011 | -H-- | C] () -- C:\Documents and Settings\Compaq_Owner\Application Data\iPodAccess_Time
[2010/12/22 20:40:46 | 000,002,108 | ---- | C] () -- C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\rx_audio.Cache
[2010/12/22 20:40:46 | 000,000,072 | ---- | C] () -- C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\rx_image.Cache
[2010/12/22 19:36:28 | 000,000,256 | ---- | C] () -- C:\WINDOWS\System32\pool.bin
[2010/09/16 00:49:48 | 000,061,344 | -H-- | C] () -- C:\WINDOWS\System32\mlfcache.dat
[2010/09/02 14:34:33 | 000,096,256 | ---- | C] () -- C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/06/30 18:21:25 | 000,000,128 | ---- | C] () -- C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\fusioncache.dat
[2010/06/30 18:19:50 | 000,204,800 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeW7.dll
[2010/06/30 18:19:50 | 000,200,704 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeA6.dll
[2010/06/30 18:19:50 | 000,192,512 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeP6.dll
[2010/06/30 18:19:50 | 000,192,512 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeM6.dll
[2010/06/30 18:19:50 | 000,188,416 | ---- | C] () -- C:\WINDOWS\System32\IVIresizePX.dll
[2010/06/30 18:19:50 | 000,020,480 | ---- | C] () -- C:\WINDOWS\System32\IVIresize.dll
[2010/06/30 18:19:16 | 000,001,040 | ---- | C] () -- C:\WINDOWS\System32\drivers\alcxinit.dat
[2004/09/17 20:37:42 | 000,061,440 | ---- | C] () -- C:\WINDOWS\System32\vuins32.dll
[2004/09/17 18:12:18 | 000,218,003 | ---- | C] () -- C:\WINDOWS\System32\dssec.dat
[2004/09/17 18:12:04 | 000,001,804 | ---- | C] () -- C:\WINDOWS\System32\dcache.bin
[2004/09/17 17:36:54 | 000,272,128 | ---- | C] () -- C:\WINDOWS\System32\perfi009.dat
[2004/09/17 17:36:54 | 000,028,626 | ---- | C] () -- C:\WINDOWS\System32\perfd009.dat
[2004/09/17 17:36:51 | 000,004,490 | ---- | C] () -- C:\WINDOWS\System32\oembios.dat
[2004/09/17 17:36:46 | 013,107,200 | ---- | C] () -- C:\WINDOWS\System32\oembios.bin
[2004/09/17 17:36:41 | 000,000,741 | ---- | C] () -- C:\WINDOWS\System32\noise.dat
[2004/09/17 17:36:17 | 000,673,088 | ---- | C] () -- C:\WINDOWS\System32\mlang.dat
[2004/09/17 17:36:16 | 000,046,258 | ---- | C] () -- C:\WINDOWS\System32\mib.bin
[2004/08/11 10:19:36 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2004/08/10 11:49:42 | 000,167,936 | ---- | C] () -- C:\WINDOWS\System32\PCDrJNI_1_1.dll
[2004/08/10 11:48:03 | 000,118,784 | R--- | C] () -- C:\WINDOWS\bwUnin-6.3.2.62.exe
[2004/08/10 11:42:09 | 000,025,960 | ---- | C] () -- C:\WINDOWS\System32\CHODDI.SYS
[2004/08/10 11:41:29 | 000,045,056 | ---- | C] () -- C:\WINDOWS\System32\hpreg.dll
[2004/08/10 11:25:46 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2004/08/10 10:52:17 | 000,001,793 | ---- | C] () -- C:\WINDOWS\System32\fxsperf.ini
[2004/08/10 10:36:02 | 000,065,536 | ---- | C] () -- C:\WINDOWS\System32\sis760.bin
[2004/08/10 10:36:02 | 000,065,536 | ---- | C] () -- C:\WINDOWS\System32\sis741.bin
[2004/08/10 10:36:02 | 000,049,152 | ---- | C] () -- C:\WINDOWS\System32\sis660.bin
[2004/08/10 09:57:41 | 000,299,073 | ---- | C] () -- C:\WINDOWS\System32\PythonCOM22.dll
[2004/08/10 09:57:41 | 000,065,536 | ---- | C] () -- C:\WINDOWS\System32\PyWinTypes22.dll
[2004/08/10 09:57:14 | 000,016,896 | ---- | C] () -- C:\WINDOWS\System32\bcbmm.dll
[2004/08/10 09:44:56 | 000,000,802 | ---- | C] () -- C:\WINDOWS\orun32.ini
[2004/08/10 09:42:39 | 000,002,048 | --S- | C] () -- C:\WINDOWS\bootstat.dat
[2004/08/10 09:35:42 | 000,021,640 | ---- | C] () -- C:\WINDOWS\System32\emptyregdb.dat
[2004/08/10 09:19:50 | 000,000,518 | ---- | C] () -- C:\WINDOWS\System32\oeminfo.ini
[2004/08/10 09:18:34 | 000,004,569 | ---- | C] () -- C:\WINDOWS\System32\secupd.dat
[2004/08/10 09:18:30 | 000,445,846 | ---- | C] () -- C:\WINDOWS\System32\perfh009.dat
[2004/08/10 09:18:30 | 000,073,052 | ---- | C] () -- C:\WINDOWS\System32\perfc009.dat
[2004/08/10 02:29:02 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2004/08/10 02:27:48 | 000,289,296 | ---- | C] () -- C:\WINDOWS\System32\FNTCACHE.DAT

========== LOP Check ==========

[2011/08/26 21:50:47 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\2FAB
[2010/08/15 20:40:06 | 000,000,000 | -HSD | M] -- C:\Documents and Settings\All Users\Application Data\f3f682c
[2011/06/19 10:32:44 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Findley Designs
[2010/08/13 23:03:32 | 000,000,000 | -HSD | M] -- C:\Documents and Settings\All Users\Application Data\MSMZRIUMS
[2010/08/15 19:10:52 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\PCSettings
[2011/04/09 21:53:03 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Research In Motion
[2010/07/02 20:45:39 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
[2010/12/04 21:53:42 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Owner\Application Data\FinalMediaPlayer
[2011/01/16 19:41:51 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Owner\Application Data\GabPath
[2010/12/02 02:17:17 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Owner\Application Data\GetRightToGo
[2010/08/16 13:35:17 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Owner\Application Data\InterVideo
[2010/07/04 18:45:02 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Owner\Application Data\OpenOffice.org
[2010/08/16 16:28:25 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong
[2011/04/09 22:07:23 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Owner\Application Data\Research In Motion
[2004/08/10 12:16:53 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Owner\Application Data\SampleView
[2011/07/20 23:57:15 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Owner\Application Data\uTorrent
[2011/08/26 23:26:02 | 000,000,416 | ---- | M] () -- C:\WINDOWS\Tasks\PCConfidential.job
[2011/08/26 21:28:46 | 000,000,436 | -H-- | M] () -- C:\WINDOWS\Tasks\User_Feed_Synchronization-{32F9B385-C3BE-45FF-9853-264E7511F3EF}.job

========== Purity Check ==========



< End of report >
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#2
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Hi there, this may be an easy one. On completion of these runs can you let me know if access is now available

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :OTL
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
    O2 - BHO: (PriceGongBHO Class) - {1631550F-191D-4826-B069-D9439253D926} - C:\Program Files\PriceGong\2.1.0\PriceGongIE.dll (PriceGong)
    O2 - BHO: (MediaBar) - {28387537-e3f9-4ed7-860c-11e69af4a8a0} - File not found
    O2 - BHO: (no name) - {C1D95D01-8C25-4502-A5AB-8F723B31F199} - No CLSID value found.
    O3 - HKLM\..\Toolbar: (MediaBar) - {28387537-e3f9-4ed7-860c-11e69af4a8a0} - File not found
    O3 - HKLM\..\Toolbar: (no name) - {C1D95D00-8C25-4502-A5AB-8F723B31F199} - No CLSID value found.
    O3 - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
    O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
    O3 - HKCU\..\Toolbar\ShellBrowser: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No CLSID value found.
    O4 - HKLM..\Run: [PS2] File not found
    O4 - HKLM..\Run: [SunJavaUpdateSched] File not found
    O4 - HKCU..\Run: [ISUSPM] File not found
    O4 - HKCU..\Run: [My Security Shield] File not found
    O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - Reg Error: Key error. File not found
    [2011/08/26 21:50:47 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\2FAB
    [2011/08/26 21:50:47 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\2FAB
    [2010/08/15 20:40:06 | 000,000,000 | -HSD | M] -- C:\Documents and Settings\All Users\Application Data\f3f682c
    [2010/08/16 16:28:25 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Owner\Application Data\PriceGong

    :Files
    ipconfig /flushdns /c

    :Commands
    [purity]
    [resethosts]
    [emptytemp]
    [EMPTYFLASH]
    [CREATERESTOREPOINT]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Please download Malwarebytes' Anti-Malware

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.
  • 0

#3
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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