While fixing a friend's computer, I tried to update Windows and got the following message:
Enter a genuine Windows product key. The product key used to activate Windows on your PC is a volume license key that has been blocked by Microsoft.
I called the company that sold the computer and got an out of order message on the company's land line, and the mobile phone was just ringing.
What are my options?
How can I report this information to Microsoft?
If I upgrade to Windows 7, my friend's hardware also needs upgrading, which is an additional expense.
If we decide to keep XP, how else can we keep it up to date?
Edited by 01010011, 31 August 2011 - 12:44 PM.