I just found the site, and it looks like visitors get great help here, so I am giving it a try. My Dell laptop in the last two months started getting the BSOD. I ignored it the first couple times, but now it happened twice yesterday, and already first thing this morning. From looking at the dmp files, I received the BSOD on 6/4, 8/10, 8/17, 8/25, 8/30(twice), and today.
The part of the message I wrote down was:
*** STOP: 0x0000008E (0XC0000005, 0XA0F48217, 0X98DA071C, 0X00000000)
*** tcpip.sys - Address A0F48217 base at AOEFE000, Datestamp 485b99AD
I occassionaly attache an external hard drive for backups, I have an old epson printer that I hook up and unhook up multiple times a day as I move the laptop around, and an old scanner I hook up on rare occassion. I also have a second monitor. Other than that no other hardware. Also, no software that would matter except various antivirus. I have not made changes recently that I can think of.
From another post I got the impression that it would help to have the latest dmp file attached. I tried, but is says I am not permitted to upload this kind of file. So, I posted it here.
Could someone give me guidance as to how to resolve the error, or what additional information you need? It is greatly appreaciated.
note: I accidentally posted this first in the Vista forum, so am copying it here. I am not seeing how to delete the original post.