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Computer keeps rebooting at startup


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#1
whoisdaman

whoisdaman

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Yesterday my computer was bombarded by a barrage of pop-up ads. I was able to get run a spyware scan and deleted the items to stabalize my computer. When I rebooted, however, the software seemed to regenerate itself a little bit and I was bombarded by a smaller barrage of pop-up ads. I then took a few suspicious items out of the startup and my computer was running fine until it rebooted without warning. Then while it was booting up windows, it would reboot again at the startup. It has been doing this ever since. I ran a Housecall Virus Scan and discovered 24 trojans on my pc and deleted them. However, the problem has persisted.

I have turned off automatic rebooting and it booted up ok, but the next time I rebooted I got the blue screen of death. It says something about page_fault_in_nonpaged_area. I am really frustrated right now as I have no idea what to do because I've exhausted practically every measure I know. Any help would be greatly appreciated.

Thanks!!!
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#2
kool808

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Hello and welcome to Geeks to Go! :tazz: I'm kool808

First I need you to read and install the files HERE.
Follow the recommended configurations,settings and updates for each applications.

RUN in the following order in Safe Mode:
1. Run Ad-Aware 1.06
2. Run CWShredder
3. Run Spybot S&D 1.3 final
4. Run CleanUp at least twice

Even the best antispyware programs are only able to remove about 70% of infections. Also, the line between spyware and trojans is getting blurred. You can never be too careful with these, I recommend at least one online scan.

Now, REBOOT in Normal Mode and have an On-line scan at this sites: Trend Micro or Panda Scan.

REBOOT again.
Now make sure to close all other windows and you are NOT connected to the internet. Open HijackThis! and Scan.

post a log as a new topic in the HijackThis Forum. It will get a better response there from the people most qualified to analyze logs.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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