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KasperSky doesent remove google hijacker HELP


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#16
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
OK there is a new one that I have just come across so I would like to check that out with OTL, it will be a quick scan. Then I would like an AV scan with analysis if I may

  • Run OTL.
  • Select All Users
  • Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    C:\Windows\assembly\tmp\U /s
    CREATERESTOREPOINT
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

THEN

Download AVPTool from Here to your desktop

Run the programme you have just downloaded to your desktop (it will be randomly named )

First we will run a virus scan

Click the cog in the upper right
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Select down to and including your main drive, once done select the Automatic scan tab and press Start Scan
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Allow AVP to delete all infections found
Once it has finished select report tab (last tab)
Select Detected threats report from the left and press Save button
Save it to your desktop and attach to your next post


Now the Analysis

Rerun AVP and select the Manual Disinfection tab and press Start Gathering System Information

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On completion click the link to locate the zip file to upload and attach to your next post

Posted Image
Megaupload
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#17
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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