[free32]

I have an elderly Hp Pavillion a1000y desktop. Had a virus. removed virus. Could not get online. decided to retore completely with the 11 system recovery discs I have, Did so. Now, when I boot it demands supplemental discs. I do not have. i can start in safe mode and get desktop- but no matter what restore I do- full and complete, it demands suplemental. Is there any way out?



Thanks
....

[Advertisements]

Hi, unless you can find someone willing to lend the supplemental disc to you the only way is to purchase it.....try ebay

http://www.ebay.com/...2-/120741191765

good luck

[deggitt]

Hi, unless you can find someone willing to lend the supplemental disc to you the only way is to purchase it.....try ebay

http://www.ebay.com/...2-/120741191765

good luck

[Macboatmaster]

It does indeed appear that the Recovery software is no longer supplied by HP.
However before you consider buying from the ebay advert, which I am not in anyway criticising, you may wish to explore the information on this link.
http://h10025.www1.h...uct=461232#N288

If the hard drive still has the recovery partition, then you can recover from there using the F10 key on booting.

However, perhaps more useful at this stage would be some further information as to what exactly you have in Safe Mode.
It may be an issue relating to something installed since the computer was first sold.
For example an added piece of hardware etc., which is not used when booting in Safe Mode, which loads a minimum set of drivers and services.

It may as I said transpire that the Ebay offering is the way to go, but of course as the seller states there is no guarnatee and no return.