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Windows Update Manager will not turn on


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#31
MVV

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Okay. Is this what you wanted to see?

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\43C30E7C897CD3E46BA54345D6E50376]
"00000000000000000000000000000000"="C:\\WINDOWS\\system32\\drivers\\adfs.sys"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_ADFS]
"NextInstance"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_ADFS\0000]
"Service"="adfs"
"Legacy"=dword:00000001
"ConfigFlags"=dword:00000000
"Class"="LegacyDriver"
"ClassGUID"="{8ECC055D-047F-11D1-A537-0000F8753ED1}"
"DeviceDesc"="adfs"
"Capabilities"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_ADFS\0000\LogConf]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_ADFS\0000\Control]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_ADFS\0000]
"Service"="adfs"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_ADFS\0000\LogConf]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_ADFS\0000\Control]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_ADFS\0000]
"DeviceDesc"="adfs"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_ADFS\0000\LogConf]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_ADFS\0000\Control]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\adfs]
"ErrorControl"=dword:00000001
"Start"=dword:00000002
"Type"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\adfs\Enum]
"0"="Root\\LEGACY_ADFS\\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001
"INITSTARTFAILED"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\adfs\Enum]
"0"="Root\\LEGACY_ADFS\\0000"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_ADFS]
"NextInstance"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_ADFS\0000]
"Service"="adfs"
"Legacy"=dword:00000001
"ConfigFlags"=dword:00000000
"Class"="LegacyDriver"
"ClassGUID"="{8ECC055D-047F-11D1-A537-0000F8753ED1}"
"DeviceDesc"="adfs"
"Capabilities"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_ADFS\0000\LogConf]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_ADFS\0000]
"Service"="adfs"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_ADFS\0000\LogConf]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_ADFS\0000]
"DeviceDesc"="adfs"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_ADFS\0000\LogConf]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\adfs]
"ErrorControl"=dword:00000001
"Start"=dword:00000002
"Type"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ADFS]
"NextInstance"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ADFS\0000]
"Service"="adfs"
"Legacy"=dword:00000001
"ConfigFlags"=dword:00000000
"Class"="LegacyDriver"
"ClassGUID"="{8ECC055D-047F-11D1-A537-0000F8753ED1}"
"DeviceDesc"="adfs"
"Capabilities"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ADFS\0000\LogConf]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ADFS\0000\Control]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ADFS\0000]
"Service"="adfs"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ADFS\0000\LogConf]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ADFS\0000\Control]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ADFS\0000]
"DeviceDesc"="adfs"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ADFS\0000\LogConf]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ADFS\0000\Control]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\adfs]
"ErrorControl"=dword:00000001
"Start"=dword:00000002
"Type"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\adfs\Enum]
"0"="Root\\LEGACY_ADFS\\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001
"INITSTARTFAILED"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\adfs\Enum]
"0"="Root\\LEGACY_ADFS\\0000"

Edited by MVV, 14 September 2011 - 06:51 PM.

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#32
RKinner

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Copy this text:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\adfs]
"Start"=dword:00000004



Now open notepad (Start, All Programs, Accessories, Notepad)

Edit, Paste and the copied lines should appear. File, Save As, (to your desktop) "adfs.reg" OK (Make sure you put the quotes around it)

Close notepad.

Right click on adfs.reg and MERGE.

That should turn off the adfs service which we don't need. Clear the event logs as before:
Start, Run, eventvwr.msc, OK to bring up the Event Viewer. Right click on System and Clear All Events, No (we don't want to save the old log), OK. Repeat for Application. Reboot.

Then run Vino's again.
2. Double-click VEW.exe
3. Under 'Select log to query', select:

* System
4. Under 'Select type to list', select:
* Error
* Warning


Then use the 'Number of events' as follows:


1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.


Please post the Output log in your next reply then repeat but select Application.


Ron
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#33
MVV

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Vino's Event Viewer v01c run on Windows XP in English
Report run at 14/09/2011 11:31:53 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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#34
RKinner

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OK that worked then. How is it running? Is the boot fairly quick now?

Ron
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#35
MVV

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Everything seems to be working pretty good now.
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#36
RKinner

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OTL says you are running Windows XP SP2. You need to update to SP3:

Running SP2 you will get a lot more of these infections.

If this is an AMD CPU then you need to get KB953356:
http://www.microsoft...ang=en&id=23751
and install it first.


You should be offered the SP3 update from Windows Updates (In IE, Tools, Windows Update) but if not you can get it from:

http://technet.micro...indows/bb794714

We need to clean up System Restore. Follow Jim's procedure here:
http://aumha.net/vie...581099691bf108f


You can uninstall or delete any tools we had you download and their logs.
To uninstall combofix, copy the next line:

"%userprofile%\Desktop\combofix.exe" /Uninstall

Start, Run, cmd, OK then right click, Paste, then hit Enter.

OTL has a cleanup tab so if you run it again and select cleanup it will remove itself and its backup files.

To hide hidden files again (If you do not run OTL cleanup):

XP

# Close all programs so that you are at your desktop.
# Double-click on the My Computer icon.
# Select the Tools menu and click Folder Options.
# After the new window appears select the View tab.
# Uncheck the checkbox labeled Display the contents of system folders.
# Under the Hidden files and folders section select the 'Hide protected operating system files (recommended)' option.
# Check the checkbox labeled Hide protected operating system files.
# Press the Apply button and then the OK button and shutdown My Computer.

You probably do not have the latest Java (Java™ 6 Update 27 or 7 update 0). Get the latest at:
http://www.java.com/en/

Save it to your PC then close all browsers and install it. Note on Java and Firefox. For some reason Java does not remove old consoles from Firefox. Any time you update Java you should do Firefox, Add-ons, Extensions and disable any old Java Consoles

They will look like: Java Console 6.xx. The xx corresponds to the update number. When they switch to 7 update 0 then it will be Java Console 7.

Multiple Java Consoles will slow down the Firefox boot. After any change to Firefox or its extension you should run Speedyfox. (Mentioned later.)



Also make sure you have the latest versions of any adobe.com products you use like Shockwave, Flash or Acrobat.

Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program. There is an exploit out there now that can use it to get on your PC. For Adobe Reader: Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript. OK Close program. It's the same for Foxit reader except you uncheck Enable Javascript Actions.

To help keep your programs up-to-date you should download and run the UpdateChecker:
http://www.filehippo.../updatechecker/
(You don't need to download Betas and if there is a program you don't use you can just uninstall it rather than update it. You can right click on the updatechecker icon (looks like a downward green arrowhead) and select Settings and tell it no betas. If you don't use MSN Messenger I would not upgdate it. MS installs a bunch of stuff when you do. You can tell the program to not show you that update.)
If you use Firefox or Chome then get the AdBlock Plus Add-on. WOT (Web of Trust) is another you might want to try.
The equivalent to AdBlock Plus for IE is called Simple Adblock and you should install it too: Adhttp://simple-adblock.com/

If Firefox is slow loading make sure it only has the current Java add-on. Then download and run Speedy Fox.
http://www.crystalidea.com/speedyfox . Click on Speedup my Firefox. When it finishes click on Exit.

Be warned: If you use Limewire, utorrent or any of the other P2P programs you will almost certain be coming back to the Malware Removal forum. If you must use P2P then submit any files you get to http://virustotal.com before you open them.

If you have a router, log on to it today and change the default password! If using a Wireless router you really should be using encryption on the link. Use the strongest (newest) encryption method that your router and PC wireless adapter support especially if you own a business. See http://www.king5.com...-120637284.html and http://www.seattlepi...ted-1344185.php for why encryption is important. If you don't know how, visit the router maker's website. They all have detailed step by step instructions or a wizard you can download.

Ron
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#37
MVV

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How would I find out if it is a AMD CPU?
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#38
RKinner

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Usually there is a sticker on the outside of the computer that brags about it being intel or amd. If it says intel then it's not an amd.

If there is no sticker then run speccy:

Get the free version of Speccy:

http://www.filehippo...download_speccy (Look in the upper right for the Download
Latest Version button) Download, Save and Install it. Run Speccy. When it finishes (the little icon in the bottom left will stop moving), File, Save as Text File, (to your desktop) note the name it gives. OK. Open the file in notepad and delete the line that gives the serial number of your Operating System. (It will be near the top about 10 lines down.) Attach the file to your next post. (You don't really need to post it if you can see from the report which it is.)

Ron
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#39
MVV

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Okay, it's an Intel. So should I download the Speccy first and then the SP3? Or vice versa.
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#40
RKinner

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You don't need speccy if you know it's an intel. Just install SP3.
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