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SMART Failure


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#1
pafoote

pafoote

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I have a Acer Aspire 7551 When i start up the computer it comes up SMART Failure predicted on hard disk 4: TOSHIBA MK6465GSX-(S1) Why would it say TOSHIBA when it is an ACER?????? I understand the whole back up your data and replace hard disk drive, just not sure what the TOSHIBA is all about?????
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#2
rshaffer61

rshaffer61

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Toshiba is the hard drive it is identifying.
The system may be a Acer but the hard drive looks to be a Toshiba and if you want to check for sure try this.


Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"
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