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Various weird things: iPod, Firefox, EAC/LAME

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I'm experiencing three problems, I have no idea if they are related or not, or if they even represent some sort of virus or hijack attempt. But I've reached the limits of my limited computer trouble-shooting knowledge...

1) I've fried 2 iPods, the first after 6 months, the second after 1 week. In each case I plugged the iPod into the USB port, and the iPod recognized it was attached to the computer and the computer recognized the iPod enough to give me the "safely remove hardware option." However, iTunes did not ever recognize the iPod, and trying to eject the iPod led to the "device in use try again later" box. Meanwhile, the iPod's drive was spinning happily away, not doing anything. I was forced to unplug the iPod, which fried it's OS, and seemed to make it unrecongnizable by any machine, Apple or Windows.

I've got the most current versions of iTunes and the iPod OS.

2) I use EAC and LAME to rip and compress CDs. EAC works just fine. LAME, however, compresses at less than 0.5x -- previously it hummed along at 8x or so. Ripping images with EAC and burning CDs in Nero present no problems, it's just LAME compressing that's running slow. I have the most current versions of each program, and am not running any other memory-intense programs while compressing.

3) When I shut down Firefox, it closes and seems to be disappear. But when I open the Task Manager, it's still running and I have to force-quit the program. Firefox also sometimes seems to boot, but doesn't load the task bar or adress bar, and never makes a connection to the WWW.

Steps I've taken to try to fix these problems:

I initially replaced the motherboard and CD drive. The motherboard had the chip flashed for the wrong system, however, and I reflashed it to the correct system. Problems persisted, and the computer was sent out to the Dell folk to have an overhaul They replaced the CD drive and re-flashed the chip again, which solved my initial problem of over-all system sluggishness and inability to burn discs.

I have scanned and cleaned with AdAware, SpyBot, CWShreder, (all in safe mode) Norton, and Trend Housecall online. I have run CleanUp!. I have cleaned and defraged with the Windows utilities in safe mode.

System info: Dell Lattiude C840, Intel Pentium 4 Mobile CPU 1.80 GHz, 1.18 Ghz 512 MB RAM, Windows XP SP2, 6.16 Gb free on a 40 Gb HD.

Logfile of HijackThis v1.99.1
Scan saved at 11:27:48 PM, on 5/31/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\[email protected]\winFAH.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\[email protected]\FahCore_65.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: TGTSoft Explorer Toolbar Changer - {C333CF63-767F-4831-94AC-E683D962C63C} - C:\Program Files\TGTSoft\StyleXP\TGT_BHO.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - Startup: [email protected] 5.02.lnk = ?
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1096990994162
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {D30CA0FD-1CA0-11D4-AC78-006008A9A8BC} (WebBasedClientInstall Class) - http://savdesk:81/webinst.cab
O23 - Service: CWShredder Service - InterMute, Inc. - C:\Program Files\CWShredder.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: StyleXPService - Unknown owner - C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe

Thanks in advance for your time and help!
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    Spyware Veteran

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Hi Eric,

I have moved your post to the Hardware forums since I couldn't find any malware in your log.

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