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fatal exception

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Please Help!
I just bought an Ipaq 2215 pocket pc, and while attempting to synchronize using ActiveSync (latest version), and only while I'm on the internet (dial-up), I get this fatal exception error:
"fatal exception 0D has occurred at 0028:C000B28A in VXD VMM (01) + 0000A28A".
It happened on my laptop where I use windows 98 SE.
My ipaq uses windows 2003.
Any advice and/or direction would certainly be appreciated.

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