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Windows 7 crash dump

Started by Bren63 , Sep 26 2011 05:06 PM

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#1
Bren63

Posted 26 September 2011 - 05:06 PM

New Member

Member
2 posts

I have a fairly new laptop that is now doing crash dumps which restart the comp. I gathered the following info from the log thing it brought up upon restart.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 4a
BCP1: 00000000757E2DD9
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880082CDCA0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\WINDOWS\Minidump\092611-18766-01.dmp
C:\Users\Zero\AppData\Local\Temp\WER-65114-0.sysdata.xml

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#2
Jacee

Posted 27 September 2011 - 11:34 AM

Malware Expert

Expert
994 posts

This could be a hardware/driver problem. Open the Control Panel > Action Center > Maintenance > Reliability Monitor and look at the historical log of errors. The BSODs will be under "system" errors.