1. Uninstall using thishttp://kb2.adobe.com...1/tn_14157.html
the link was already sent to you on post 2.by Zep516
Are you following carefully the instructions for ensuring that the applications listed are not running.
If you do not the uninstaller will not work.
After running that, run the test here
- Open the About Adobe Flash Player page to verify that you have uninstalled Flash Player. If you see an information box similar to the one below, Flash Player was not uninstalled:
to ensure that it was uninstalled
Then go to the link herehttp://kb2.adobe.com...1/tn_19166.html
and read the items from 1 onwards. headed1. Determine if you are using a 32-bit version of Internet Explorer on a 64-bit version of Windows
some of what follows is now not applicable as hopefully you have uininstalled on the previous link
Pay particular attention to 4, 6 and 6 and the advanced troubleshooting.
ONLY whilst downloading and installing, both the uninstaller and then the Flash Player, disable your anti-virus.
DO NOT forget to re-enable.
If you are using Firefox, and IE check carefully the instructions for Firefox.
IF AFTER FOLLOWING exactly the advice above, it still does not work proceed as below and send me the URL please.
Please Run the PCPitstop.com OverDrive Full Tests
You must use your Internet Explorer for this procedure. (doesn't work so well in Firefox or others).
Go to: http://www.pcpitstop.com
Click on "Free Computer Check-up" listed below PC Pitstop OverDrive
In the User Login - Click on "Sign up FREE!
" OR YOU CAN RUN THE TEST ANON. without signing up.
- you will see that at the end of that screen. The results will still be saved long enough for me to look at them.
You'll need to submit a valid email address and create your own password, then click - Create Account(button)
Now enter your email address and password to Log in, Select - Scan this system Now!(button)
You will then be asked to download an ActiveX component and allow it to install.
It is safe and does not compromise your privacy.
Follow the on-screen prompts to install the ActiveX and to allow the Full Tests to be run on your machine.
The Full Tests take about 2 1/2 - 3 minutes on most machines.
When complete, a Results - Summary - Recommended Fixes
will be displayed.Please post the URL internet address, from your Results, back here into this Topic Thread so that we can review the configuration.
Note: During the graphics 2D and graphics 3D testing, your screen will display some rapidly moving objects.
If you are sensitive to visual flashing, it may cause dizziness. Therefore, look away from the screen during that portion of the testing.While PCPitstop does offer a variety of Paid Products, the PCPitstop OverDrive testing is FREE. Please ignore the references to Paid Products. We prefer to provide manual solution instructions that you can apply directly to your machine.
Edited by Macboatmaster, 17 October 2011 - 06:04 AM.