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Need Help Windows Blue Screen Error


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#1
Linken

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Hello fellow members of Geekstogo.com I was just wondering if anyone could help me with my current situation. I have checked other forums and sites to find if anyone has the same error line as me, but so far.. no one does. If someone could help me out, even if I have to replace a part, I'd just like to know which one so I can get this aggrivation over and done with.

The error code is as follows: Error code 1000008e, parameter1 e0000001, parameter2 b8340925, parameter3 b81c786c, parameter4 00000000.

There is also a DCOM error I am not sure of: The server {4EB61BAC-A3B6-4760-9581-655041EF4D69} did not register with DCOM within the required timeout.

Thank you for your time and hopefully you know a solution to my problem as it would be greatly appreciated and take a load off of my mind.
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#2
rshaffer61

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Hello Linken.... Welcome to
GeeksToGo, :)
:yes: :)

I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
  • Please understand we are all volunteers and we are not here all the time.
  • Sometimes it may be a extended amount of time to get back to you. If it has been
    more then 3 days please shoot me a PM and I will try to get back to you quickly
    then.
  • Please do the following and supply the requested information as needed. If you
    don't understand my instructions please ask and I will try to explain them
    clearer for you.
  • Do not attempt any steps unless instructed or ask before to
    make sure they will not cause any further issues.
  • If you are receiving assistance in any other forum site please let us know as there may be conflicting advice given.


Before we can help you need to provide the following so I can start you in the right direction.
Laptop or Desktop?
  • If a name brand system then what brand, make and model is the system?
  • If custom built then what brand, make and model is the motherboard
  • Total memory installed
  • Total hard drive capacity and free space
  • What steps have you taken so far to resolve the issue


Lets see if we can get a better ideal what is causing your issue by doing the following two sets of instructions.


Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Thanks to Broni for the instructions and program




Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.

Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes
WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply







http://www.resplendence.com/downloads
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#3
Linken

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The system is a custom built desktop, that currently has an ASUS P5K-VM Motherboard inside it.

The total memory installed is 2 GB of Ram, and the hard drive has a total 765 GB; 71.3 GB Used.

So far I have downloaded and updated the Motherboard and Video Card drivers to remedy the problem.

==================================================
Dump File : Mini100311-01.dmp
Crash Time : 10/3/2011 12:07:24 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xe0000001
Parameter 2 : 0xb8340925
Parameter 3 : 0xb81c786c
Parameter 4 : 0x00000000
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+925
File Description : Watchdog Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : watchdog.sys+925
Stack Address 1 : nv4_disp.dll+88d99
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini100311-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 81,920
==================================================

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.


On Mon 10/3/2011 4:04:31 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini100311-01.dmp
This was probably caused by the following module: nv4_disp.dll (nv4_disp+0x88D99)
Bugcheck code: 0x1000008E (0xFFFFFFFFE0000001, 0xFFFFFFFFB8340925, 0xFFFFFFFFB81C786C, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\nv4_disp.dll
product: NVIDIA Windows XP Display driver, Version 280.26
company: NVIDIA Corporation
description: NVIDIA Windows XP Display driver, Version 280.26
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nv4_disp.dll (NVIDIA Windows XP Display driver, Version 280.26 , NVIDIA Corporation).
Google query: nv4_disp.dll NVIDIA Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M

Edited by Linken, 03 October 2011 - 03:05 PM.

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#4
Macboatmaster

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Linken

While the Moderator is offline I will assist.
Do not worry about this rshaffer61 and myself often work together.

In respect of the Who Crashed report it is unlikely that you will find an update for the driver Version 280.26 as that I think is the latest driver, released only in early August. this year.

However Who Crashed analysis does not of course have that information and is only reporting the driver they consider to be causing the problem

Are the graphics integrated on the motherboard or a separate card.
If separate what is the make and full model of the graphics card please.
Simply because it is identified as a Nvidia chip does not mean that is where we need to look.
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#5
Linken

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The graphic card is a Nvidia Geforce 8800 GTS, it is a seperate chip from the motherboard.

Edited by Linken, 03 October 2011 - 03:18 PM.

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#6
Macboatmaster

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That driver 280.26 was indeed released in August this year.
So you cannot have had it installed before then.

The problem may have a number of causes.
1. The download and install, although it seemed flawless may not have been.
Some Firewalls and Anti-virus, in fact cause download and installation errors.
2. The correct procedure for installation was not followed.
3. There is another program or utility on the computer that is causing the error

The automatic accpetance of the driver update is NOT a good idea.
Would you please this see document from Nvidia
Page 40 onwards for installation instructions
http://uk.download.n...lease-Notes.pdf
You will note the caution regarding Nvidia NTune.
Please proceed from there to the actual download and installation instructions.

Here I have provided the link for you to download that driver again.
http://www.nvidia.co...uk&type=GeForce
ON THAT site ONLY disable your anti-virus.

So basically you are going to uninstall the driver using Control panel Add/Remove programs.
FIRSTLY having downloaded the driver from the Nvidia site.
Then you are going tio follow the installation instructions.
Again disabling your anti-virus.
It is important that you DO NOT uninstall that driver from Device Manager.
That does not remove all aspects of the driver.

DO NOT FORGET to renable your protection.

Edited by Macboatmaster, 03 October 2011 - 03:53 PM.

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#7
Macboatmaster

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Linken

I am signing off now.
If the reinstallation of that driver does not solve your problem then try the procedure below please.

There have been quite a number of reports regarding that driver causing BSOD on older Graphics cards.
It is without doubt, going to transpire that it is not the driver from Nvidia but another issue.
Indeed in some cases it has proved that an update to Adobe Flash has solved the problem.

Until more definite information becomes available, I recommend that you repeat the procedure I have outlined and download and install this driver
http://www.nvidia.co...uk&type=GeForce

It is most likely the one you had already.

The uninstallation procedure is NOW even more important as you are downgrading from the 280.26

It is most unlikely that you will need the new driver, it has mainly been issued to solve a few problems with certain games.
If you did not experience any such problems before I think I can assure you that you will NOT need that update.
Just of course be aware if you have any such updating software on your computer that you do not accept the update if it is offered.

Please post the result in due course.

Edited by Macboatmaster, 03 October 2011 - 05:15 PM.

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#8
Macboatmaster

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Linken

Just checking to enquire regarding your progress on this problem.
Further help is available if you require it.
Thank you.
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#9
Macboatmaster

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Linken


You joined GeesktoGo on the 3 October, you posted asking for advice
You received advice and have NOT responded.
Please do NOT join Geeks, post asking advice and then not bother to respond.
If of course the general pressures of life have prevented your response to date then we quite understand.
However, if you have just not bothered to respond that is not really acceptable, as people spent time trying to help.

We would appreciate your response.

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#10
rshaffer61

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Are you still having problems with your issue?
It has been 34 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.
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#11
Linken

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Hello sorry guys for the long wait for my response, I just ended up building a new computer. The graphic card and motherboard were getting quite old so I made a new one, in the process of making my new computer I had forgot that I even posted a question on this website. Sorry so much guys, it won't happen again. Thank you for the advice, I did try it, but the graphics card update that you guys gave me made me reformat my whole entire computer, it essentially shut down my graphics card. I probably just screwed up on installing it again, none of it is your fault was just a minor technical error on my part. Thank you for all your advice though, it did help.
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#12
rshaffer61

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Thank you for giving us the final update and congrats on the new system. :)
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