1. Remove Anti-Virus WMI Registration:
- Click Start > Run > copy/paste or type exactly the text in bold below > click OK.
wbemtest
- Click on Connect..., a new box will pop-up.
- At the white box, please replace root\default with root\SecurityCenter
- Click Connect > Query...
- Copy/paste or type exactly the text in bold below, and click Apply.
SELECT * FROM AntiVirusProduct
- If you have more that one result, please double click each result to view the properties.
- Put a check mark on the Local Only check box.
- Look at the Company or Display name.
- If you can see McAfee as the company or display name, please close the properties and go back to the query result.
- Then delete the result that is related to McAfee.
- Close wbemtest.
2. Remove Firewall WMI Registration:
- Click Start > Run > copy/paste or type exactly the text in bold below > click OK.
wbemtest
- Click on Connect..., a new box will pop-up.
- At the white box, please replace root\default with root\SecurityCenter
- Click Connect > Query...
- Copy/paste or type exactly the text in bold below, and click Apply.
SELECT * FROM FirewallProduct
- If you have more that one result, please double click each result to view the properties.
- Put a check mark on the Local Only check box.
- Look at the Company or Display name.
- If you can see McAfee as the company or display name, please close the properties and go back to the query result.
- Then delete the result that is related to McAfee.
- Close wbemtest.
3. Please reopen OTL on your desktop.
- Copy and Paste the following code into the Custom Scan/Fixes text box.
:OTL FF - prefs.js..browser.search.selectedEngine: "Search the web (Babylon)" FF - HKLM\Software\MozillaPlugins\@divx.com/DivX Browser Plugin,version=1.0.0: C:\Program Files\DivX\DivX Web Player\npdivx32.dll File not found [2011/10/01 00:03:32 | 000,000,000 | ---D | M] (ShopToWin5) -- C:\Documents and Settings\Vamsi\Application Data\Mozilla\Firefox\Profiles\f64o7z0i.default\extensions\{c6bb86ca-9f1d-4fbe-84cd-4c1fac754d08}
- Push the Run Fix button.
- OTL may ask to reboot the machine. Please do so if asked.
- A massage box "Fix complete! Click OK to open the fix log." will pop-up.
- Click the OK button and a report will open.
- Copy and Paste that report in your next reply.
4. Please download SystemLook from jpshortstuff and save it to your Desktop
Download Mirror #1
Download Mirror #2
- Double-click the SystemLook and copy-paste the following into the box
:dir C:\Documents and Settings\All Users\Application Data\6e4941 C:\Documents and Settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
- Hit the Look button. Let it finish the scan
- A log will then pop-up to your Desktop.. Post the content of the log here in your next reply