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Malware/virus slowing the computer down, Google Redirect, Open Cloud e


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#16
sempai

sempai

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You can't run two anti virus at the same time. You can keep MBAM for regular on-demand malware scan like once a month or when needed.


1. Remove Anti-Virus WMI Registration:

  • Click Start > Run > copy/paste or type exactly the text in bold below > click OK.

    wbemtest

  • Click on Connect..., a new box will pop-up.
  • At the white box, please replace root\default with root\SecurityCenter
  • Click Connect > Query...
  • Copy/paste or type exactly the text in bold below, and click Apply.

    SELECT * FROM AntiVirusProduct

  • If you have more that one result, please double click each result to view the properties.
  • Put a check mark on the Local Only check box.
  • Look at the Company or Display name.
  • If you can see McAfee as the company or display name, please close the properties and go back to the query result.
  • Then delete the result that is related to McAfee.
  • Close wbemtest.



2. Remove Firewall WMI Registration:

  • Click Start > Run > copy/paste or type exactly the text in bold below > click OK.

    wbemtest

  • Click on Connect..., a new box will pop-up.
  • At the white box, please replace root\default with root\SecurityCenter
  • Click Connect > Query...
  • Copy/paste or type exactly the text in bold below, and click Apply.

    SELECT * FROM FirewallProduct

  • If you have more that one result, please double click each result to view the properties.
  • Put a check mark on the Local Only check box.
  • Look at the Company or Display name.
  • If you can see McAfee as the company or display name, please close the properties and go back to the query result.
  • Then delete the result that is related to McAfee.
  • Close wbemtest.



3. Please reopen OTL on your desktop.
  • Copy and Paste the following code into the Custom Scan/Fixes text box.

    :OTL
    FF - prefs.js..browser.search.selectedEngine: "Search the web (Babylon)"
    FF - HKLM\Software\MozillaPlugins\@divx.com/DivX Browser Plugin,version=1.0.0: C:\Program Files\DivX\DivX Web Player\npdivx32.dll File not found
    [2011/10/01 00:03:32 | 000,000,000 | ---D | M] (ShopToWin5) -- C:\Documents and Settings\Vamsi\Application Data\Mozilla\Firefox\Profiles\f64o7z0i.default\extensions\{c6bb86ca-9f1d-4fbe-84cd-4c1fac754d08}
    
  • Push the Run Fix button.
  • OTL may ask to reboot the machine. Please do so if asked.
  • A massage box "Fix complete! Click OK to open the fix log." will pop-up.
  • Click the OK button and a report will open.
  • Copy and Paste that report in your next reply.



4. Please download SystemLook from jpshortstuff and save it to your Desktop

Download Mirror #1
Download Mirror #2

  • Double-click the SystemLook and copy-paste the following into the box
    :dir
    C:\Documents and Settings\All Users\Application Data\6e4941
    C:\Documents and Settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
  • Hit the Look button. Let it finish the scan
  • A log will then pop-up to your Desktop.. Post the content of the log here in your next reply

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#17
tennizen

tennizen

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Hello!

I removed the Mcafee anti-virus. I also removed the Mcafee firewall. I noted that there was only a Mcafee Firewall, so when I deleted it there were no more entries left.

OTL logfile

========== OTL ==========
Prefs.js: "Search the web (Babylon)" removed from browser.search.selectedEngine
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@divx.com/DivX Browser Plugin,version=1.0.0\ deleted successfully.
C:\Documents and Settings\Vamsi\Application Data\Mozilla\Firefox\Profiles\f64o7z0i.default\extensions\{c6bb86ca-9f1d-4fbe-84cd-4c1fac754d08}\chrome\skin folder moved successfully.
C:\Documents and Settings\Vamsi\Application Data\Mozilla\Firefox\Profiles\f64o7z0i.default\extensions\{c6bb86ca-9f1d-4fbe-84cd-4c1fac754d08}\chrome\content\locale folder moved successfully.
C:\Documents and Settings\Vamsi\Application Data\Mozilla\Firefox\Profiles\f64o7z0i.default\extensions\{c6bb86ca-9f1d-4fbe-84cd-4c1fac754d08}\chrome\content folder moved successfully.
C:\Documents and Settings\Vamsi\Application Data\Mozilla\Firefox\Profiles\f64o7z0i.default\extensions\{c6bb86ca-9f1d-4fbe-84cd-4c1fac754d08}\chrome folder moved successfully.
C:\Documents and Settings\Vamsi\Application Data\Mozilla\Firefox\Profiles\f64o7z0i.default\extensions\{c6bb86ca-9f1d-4fbe-84cd-4c1fac754d08} folder moved successfully.

OTL by OldTimer - Version 3.2.31.0 log created on 10302011_122935


The SystemLook did not run for more than a second.

SystemLook logfile

SystemLook 30.07.11 by jpshortstuff
Log created at 12:43 on 30/10/2011 by Vamsi
Administrator - Elevation successful

========== dir ==========

C:\Documents and Settings\All Users\Application Data\6e4941 - Parameters: "(none)"

---Files---
None found.

---Folders---
None found.

C:\Documents and Settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906} - Parameters: "(none)"

---Files---
None found.

---Folders---
x86 d------ [14:54 03/07/2009]

-= EOF =-
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#18
sempai

sempai

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Great! Time for the final step (housekeeping) and you're good to go. Congrats. :)


Uninstall:

1. ComboFix

  • Click Start > Run > copy-paste the following bolded text into the Run box and click OK:

    ComboFix /Uninstall


Delete:

1. Systemlook



Clean-up with OTL:
  • Run OTL
  • Click on the CleanUp! button.
  • Reboot when ask.



Your log is clean, take the time to read below to secure your machine and take the necessary steps to keep it Clean :yes:

How to prevent malware

How to increase PC speed


Practice Safe Internet
One of the main reasons people get infected in the first place is that they are not practicing Safe Internet. You practice Safe Internet when you educate yourself on how to properly use the Internet through the use of security tools and good practice. Knowing how you can get infected and what types of files and sites to avoid will be the most crucial step in keeping your computer malware free. The reality is that the majority of people who are infected with malware are ones who click on things they shouldn't be clicking on. Whether these things are files or sites it doesn't really matter. If something is out to get you, and you click on it, it most likely will. Below are a list of simple precautions to take to keep your computer clean and running securely:

  • If you receive an attachment from someone you do not know, DO NOT OPEN IT! Simple as that. Opening attachments from people you do not know is a very common method for viruses or worms to infect your computer.
  • If you receive an attachment and it ends with a .exe, .com, .bat, or .pif do not open the attachment unless you know for a fact that it is clean. For the casual computer user, you will almost never receive a valid attachment of this type.
  • If you receive an attachment from someone you know, and it looks suspicious, then it probably is. The email could be from someone you know infected with a malware that is trying to infect everyone in their address book.
  • If you are browsing the Internet and a popup appears saying that you are infected, ignore it!. These are, as far as I am concerned, scams that are being used to scare you into purchasing a piece of software. For an example of these types of popups, or Foistware, you should read this article: Foistware, And how to avoid it.
    There are also programs that disguise themselves as Anti-Spyware or security products but are instead scams. For a list of these types of programs we recommend you visit this link: Rogue/Suspect Anti-Spyware Products & Web Sites
  • Another tactic to fool you on the web is when a site displays a popup that looks like a normal Windows message or alert. When you click on them, though, they instead bring you to another site that is trying to push a product on you. We suggest that you close these windows by clicking on the X instead of the OK button. Alternatively, you can check to see if it's a real alert by right-clicking on the window. If there is a menu that comes up saying Add to Favorites... you know it's a fake.
  • Do not go to adult sites. I know this may bother some of you, but the fact is that a large amount of malware is pushed through these types of sites. I am not saying all adult sites do this, but a lot do.
  • When using an Instant Messaging program be cautious about clicking on links people send to you. It is not uncommon for infections to send a message to everyone in the infected person's contact list that contains a link to an infection. Instead when you receive a message that contains a link, message back to the person asking if it is legit before you click on it.
  • Stay away from Warez and Crack sites! In addition to the obvious copyright issues, the downloads from these sites are typically overrun with infections.
  • Be careful of what you download off of web sites and Peer-2-Peer networks. Some sites disguise malware as legitimate software to trick you into installing them and Peer-2-Peer networks are crawling with it. If you want to download a piece of software a from a site, and are not sure if they are legitimate, you can use McAfee Siteadvisor to look up info on the site.
  • DO NOT INSTALL any software without first reading the End User License Agreement, otherwise known as the EULA. A tactic that some developers use is to offer their software for free, but have spyware and other programs you do not want bundled with it. This is where they make their money. By reading the agreement there is a good chance you can spot this and not install the software.


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#19
tennizen

tennizen

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I followed the steps that you listed. My computer has sped up considerably.

You were very patient and helpful. Thanks a lot!!
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#20
sempai

sempai

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You're welcome.
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#21
sempai

sempai

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  • Malware Removal
  • 785 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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