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Outlook 2002


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#1
loveflorida

loveflorida

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Before turning off my system last night, I checked my email and everything was normal. This morning, I could not access anything (email, calendar, contacts, tasks). Everything is gone. I am able to send and receive new email. Any idea on how I might fix this mess? Thanks!!!
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#2
Guse

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I'm not sure right off hand what would cause your Outlook to purge itself, but you can go (in Outlook) to File -> Date File Management -> Add to see if another .pst is out there.

Try that first, and if it doesn't work (which it very well may not) we can try other things.
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#3
loveflorida

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The plot thickens!! I spent a couple of hours working with Microsoft, and they could not resolve the Outlook data issue. After failing to resolve that problem, I started looking at everything on the system, and found that every word processing document, spreadsheet, picture, etc. is corrupted. I opened MY DOCUMENTS, and pointed to several of them to see when they had last been modified. Every one was changed at 00:19 in the morning. At that time, the only thing that was running was Webroot Window Washer. Apparently Window Washer clobbered every bit of data files that I have. I contacted Webroot and they had me copy all data files to C/Ds and take them to another computer to see if I could read them. That exercise proved that everything is corrupted. I tried looking at some pictures that I have backed up on a C/D, and was able to view them without problems. The previous day, I had installed Service Pack 2 to XP. I did not have any problems until after running Window Washer some 24 hours later, so I doubt that Service Pack 2 has anything to do with it. Anyway, I am at a loss to know what to do next. Any ideas would be appreciated.
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#4
Guse

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That really sucks.

It sucks even more that I don't have any clue what would cause that or how you can save your stuff.

Sorry, man, and good luck. Hopefully someone else here can help you.
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