in the search box, do not press enter. Then above that on cmd right click and click run as adminstrator.
When the window opens at the prompt typenet user administrator /active:yes
you should see this
Now type exit.
Now go windows button and switch user.
Now check that you have the system admin account, password usually left blank and log in on it.
Then after verifying that the account is working OK and you can get in, as this is the account you will enter for troubleshooting that can not be acomplished by other means etc.
Normally you will enter it through command prompt on start up options if you have problems with other account profiles.
After verifiying as above . Log OUT of that account and go back to your admin account.
Go back to the cmd - Run as admin and then type thisnet user administrator /active:no
the same procedure applies
you receive the confirmation and then type exit.
After doing that and assuring yourself that the admin account is available, and has not for some reason been corrupted
Proceed to this please.
Please Run the PCPitstop.com OverDrive Full Tests
Here's how:You must use your Internet Explorer for this procedure. (doesn't work so well in Firefox or others).
Go to: http://www.pcpitstop.com
Click on "Free Computer Check-up" listed below PC Pitstop OverDrive
In the User Login - Click on "Sign up FREE!
" OR YOU CAN RUN THE TEST ANON. without signing up.
- you will see that at the end of that screen. The results will still be saved long enough for me to look at them.
You'll need to submit a valid email address and create your own password, then click - Create Account(button)
Now enter your email address and password to Log in, Select - Scan this system Now!(button)
You will then be asked to download an ActiveX component and allow it to install.
It is safe and does not compromise your privacy.
Follow the on-screen prompts to install the ActiveX and to allow the Full Tests to be run on your machine.
The Full Tests take about 2 1/2 - 3 minutes on most machines.
When complete, a Results - Summary - Recommended Fixes
will be displayed.Please post the URL internet address, from your Results, back here into this Topic Thread so that we can review the configuration.
Note: During the graphics 2D and graphics 3D testing, your screen will display some rapidly moving objects.
If you are sensitive to visual flashing, it may cause dizziness. Therefore, look away from the screen during that portion of the testing.While PCPitstop does offer a variety of Paid Products, the PCPitstop OverDrive testing is FREE. Please ignore the references to Paid Products. We prefer to provide manual solution instructions that you can apply directly to your machine. PLEASE DO NOT RUN ANY OTHER PITSTOP tests offered on their website and my advice, but please appreciate that I have no way of knowing your degree of knowledge, so please do not be offended - DO NOT make any changes recommended on the Pitstiop results. I will advise you.
Edited by Macboatmaster, 21 October 2011 - 02:02 PM.