[JAM266]

Restarted computer and await your next replay.

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Another message from Microsoft Security Essentials asking to run full scan to cleanup remaining threats.

[JAM266]

Another message from Microsoft Security Essentials asking to run full scan to cleanup remaining threats.

[Essexboy]

Allow it and then let me know what it reports please

[JAM266]

After doing the full scan it stated that there was 3 threats on the computer and I was told to restart the computer to remove them, which I have done now.

[JAM266]

I am also finding that opening internet Explorer and Microsoft Essentials is taking a long time to open.

Edited by JAM266, 29 October 2011 - 02:13 PM.

[JAM266]

Despite running a full scan I am still getting the following message from Microsoft Security Essentials appearing:
To complete the cleanup,you'll need to run a full scan to cheack for any remains of this threat.

[Essexboy]

What is it reporting ? does it give a virus name or file and location

[JAM266]

Showing various win32/ramnit.ae virus/trojen in scan history,action which as been taken it's showing are Disinfected,allowed and removed
I can't find 1 particular virus file or location.

[Essexboy]

I am afraid this may be a case of where the virus is to deeply embeded to remove cleanly

Virut and other File infectors - Throwing in the Towel?
http://miekiemoes.bl...s-throwing.html

http://www.tech-101....-file-infector/

I would recommend that you back up your documents, music and photos then reformat the drive and reinstall windows

[JAM266]

Would you be able to help me reformat the drive?

[Essexboy]

Certainly I have a tutorial here

And I will answer any questions and assist in any way I can

[JAM266]

Thanks once again for your help I think I will leave that part for tonight.

[Essexboy]

I am just sorrry we could not beat this one

[Essexboy]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.