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wow crashes my ASUS G73jh, drivers up to date!


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#1
trevor2

trevor2

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when i load wow it lets me play it approx 5 minutes than restarts or blue screens

ive had this computer for over a year and it plays wow excellent, but lately i redownloaded it and it crashes, sims 3 made it crash aswell.

i took down the error code on the blue screen as follows..

said technical error or something above it than heres the code

stop: 0x000000F4 (0x0000000000000003,0xFFFFFA80067DA630,0xFFFFFA80067DA910,0xFFFFF800033c6300)

i also have uniblue and all my drivers are up to date

thanks for any help in advanced

trevor
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#2
trevor2

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Windows Windows 7 Home Premium Edition (64-bit) (Build 7600)
Internet Explorer 8.0.7600.16385
Memory (RAM) 6069 MB
CPU Info Intel® Core™ i7 CPU Q 720 @ 1.60GHz
CPU Speed 1705.1 MHz
Sound Card Speakers (Realtek High Definiti
Display Adapters ATI Mobility Radeon HD 5870 | ATI Mobility Radeon HD 5870 | RDPDD Chained DD | RDP Encoder Mirror Driver | RDP Reflector Display Driver
Monitors 1x; Generic PnP Monitor |
Screen Resolution 1920 X 1080 - 32 bit
Network Network Present
Network Adapters Microsoft Virtual WiFi Miniport Adapter | Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) | Atheros AR9285 Wireless Network Adapter
CD / DVD Drives 1x (E: | ) E: TSSTcorpCDDVDW TS-L633C
Ports NOT Present NOT Present
Mouse 5 Button Wheel Mouse Present
Hard Disks C: 232.9GB | D: 232.9GB
Hard Disks - Free C: 140.7GB | D: 232.8GB
USB Controllers 2 host controllers.
Firewire (1394) Not Detected
Manufacturer * American Megatrends Inc.
Product Make * G73Jh
AC Power Status OnLine
BIOS Info | |
Time Zone Eastern Standard Time
Battery Status High
Motherboard * ASUSTeK Computer Inc. G73Jh
IP Address 192.168.1.66 |
MAC Address 1C-4B-D6-CF-AE-1A
Host Name TREVOR
SM BIOS G73Jh.213
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#3
ZEUS_GB

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Hi trevor2 and welcome to Geeks2Go!

Blue screens can be caused by quite a few things including drivers, Windows issues and hardware.

Please attach the minidump files (.dmp) from the folder c:\windows\minidump so that we can have a look at them and try to figure out what is causing this.
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#4
trevor2

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hey thanks for checking out my post.

i had troubles adding individual .dmp files

Attached Files


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#5
ZEUS_GB

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Thanks for uploading the minidump files.

I've had a look at the minidump files and there isn't a specific driver or file causing the issue. One references ntoskrnl.exe, another two wininit.exe and another one states that hardware was the possible cause.

This could be a hardware issue, driver or other software.

The first thing I would try is a test of your RAM. I use Memtest86+ for RAM testing. Download and burn the ISO image to a CD, boot the laptop using the CD and let the test run a couple of hours.

I think this topic may need to be moved to the hardware section, i'll see if a mod can move it.
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#6
ZEUS_GB

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Next you might want to run chkdsk. Open Command Prompt and type chkdsk c: /r .This will scan and fix hard drive errors and mark bad sectors as unusable.
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#7
trevor2

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hey i ran fur mark and it crashed my computer nearly instantly. which makes me think its my graphics card.

is the one i have in there currently a good one?

or should i buy a different brand?
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#8
ZEUS_GB

ZEUS_GB

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Unfortunately you can't change the graphics card in a laptop as it's built into the motherboard.

This the laptop covered by a warranty?
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