Jump to content

Welcome to Geeks to Go - Register now for FREE
Geeks To Go is a helpful hub, where thousands of friendly volunteers serve up answers and support. Get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more. This message and all ads will be removed once you have signed in.
Create an Account Login to Account

Dell inspiron touchpad and keyboard not working


  • Please log in to reply

#1
moc

moc

    New Member

  • Member
  • Pip
  • 2 posts
I have just got my new inspiron n5040 delivered and started it up, but half way through the start up process the touchpad stopped working. Luckily I had a wired mouse which I connected and it worked. But then as I was loading the 'PC mover' software, which I bought with the Dell, the keyboard stopped working too... maybe I pressed something maybe the laptop is faluty.. I am using the virtual keyboard on the screen at the moment, but that's not a way to go, so would appreciate it if anyone had a similar problem and can help!
  • 0

Advertisement


#2
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 15,121 posts
Hi moc and :)
Try pressing the Fn and F3 keys at the same time, let us know if this works.
  • 0

#3
moc

moc

    New Member

  • Member
  • Pip
  • 2 posts
Tried that, as it has a touch pad picture on f3 key, but no use..
  • 0

#4
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 15,121 posts
Did you try both combinations Fn + F3 and F3 only?
Please check the status of the keyboard and mice/pointing devices in the Device Manager, any yellow ! or red X markers by them, if you need to update the drivers http://search.dell.c...h=False&~ck=tab
If this does not resolve the issue it may suggest a hardware issue and the computer should be returned and repaired under warranty if one is in place.
  • 0

Advertisement



0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

featured