[Essexboy]

Yes del will work OK

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It has come up with 'access is denied'

[Jan1959]

It has come up with 'access is denied'

[Essexboy]

Can you go to the second copy part and see if it will allow you to overwrite them

[Jan1959]

Sorry for the delay in replying, it comes up with the message 'the system cannot find the path specified'

[Essexboy]

OK ta - back to the drawing board and to do some digging around

[Essexboy]

Hi I am afraid I have hit a brick wall and as of now can see no way around this problem

I do not feel it is now malware related but more probably a hardware/software problem

When you are in windows what are the current problems

[Jan1959]

I can't get to the Windows screen. When I turn the laptop on, it begins normally with the manufacturer's name flashing up but instead of going to the Windows logo the screen goes black (at least it ins't blue!) and then that message WINDOWS\SYSTEM32\CONFIG\SYSTEM file is missing or corrupt comes up. No matter what I do I can't get past it, it just keeps looping back.

Is it time to give up?

[Essexboy]

The only alternative I can see is to try and reinstall windows via a USB cd drive, borrow one if at all possible as it is not something you will be using on a regular basis

I am sorry that I can not give you better news

[Jan1959]

I do actually have one of these but the laptop won't recognise the USB ports despite changing the BIOS settings. I think that it's probably time to give up. I'll put it back together again and see if anything else happens but I know that there are loads of people out there waiting for your help so I don't want to take up any more of your valuable time on a lost cause.
Thank you so much for all your time and effort. I know that it's frustrating for you guys as well when there isn't a good result at the end. If something changes on the laptop (miracle) I will get back to you.
Cheers!

[Essexboy]

Please do - as I hate being beaten

[Essexboy]

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