I'm glad that the malware is gone and my computer is back to normal. Now I can watch movies with my friend. She's really anxious that she had to watch it on her smaller screen. But first we need a reliable ISO file reader.
Thank you so much for hanging on with me throughout this experience. The malware was unforgiving and it took 2 pages of long discussions. But it's all worth it. It's my first time fixing my computer from serious malware, and you are a very helpful teacher.
By the way, I need some help with reinstalling the Dell drivers. Dell's website isn't too helpful. Would Geekstogo forums help?
Thanks again for your time and effort.