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Can't open DellSafe Backup .dsb files


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#1
mv93

mv93

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Did a system recovery with Dell DataSafe Local Backup, which saved my documents, pictures, etc. into an "Emergency File and Folder Backup" folder on my desktop. Once completed, I click on the folder and it has 1 .exe file and several .dsb files. When I install the .exe file, it installs all of my folders back on my system, but all of the folders are empty. When I go into the .exe file, all of my missing files, pictures, etc are there but I can't do anything with them so I'm assuming that they are all in the .dsb files but I have no way of opening them. Any ideas? Thanks!
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#2
Macboatmaster

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mv93

Welcome to GeekstoGo.

1. Yesterday 16 Nov you started this thread
http://www.geekstogo...__fromsearch__1

am I correct in presuming please, that the problem there is now resolved insofar as you have used Dell recovery and NOW have this problem.
If so we can close your other thread and proceed on this one.
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#3
Macboatmaster

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mv93

It is now 9 days or so since you joined GeekstoGo and started this thread.
Have you made any progress please.
Would you please update your thread indicating if you still require help.
Thank you
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