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Unresponsive Sony Vaio


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#1
globaljoe

globaljoe

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Hello, I trying to repair a Sony Vaio vgn-ns20e running Vista home premium for a neighbor which is pretty well unresponsive, on startup the system shows the Vaio splash screen and shows no further progress until it displays 'Windows loading files' the screen goes blank and then it displays the 'Startup Repair' option, I select this but nothing happens. I then removed one of the memory modules and ran memtest with no errors, I then repeated this with the other module, again no errors. I switched off and started up again and after a while up pops the 'start windows normally' or 'select startup repair', I select startup repair,after about 45mins it completed the test and displayed -System Volume on disk was corrupted, system performed Chdsk /r, I shut down and restarted, but no difference. I then loaded Ubuntu and ran a check on the hard drive which showed 'Disk has a few bad sectors', there was also a recovery partition, so I shut down, restarted and pressed alt-F10 to recover the system, but got no response whatsoever. From this I am presuming that the hard drive is well stuffed, unless anyone has any other ideas???
Thanks.
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#2
Ztruker

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Did you create the Recovery Disc DVD set for the computer? If so then replacing the hard drive is straight forward. If not then you will have to buy a copy of Vista (or Windows 7) unless you can buy the Recovery DVD from Sony for this computer. I couldn't find anywhere on there web site you could do this but maybe an E-mail to their support folks will help locate it.
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