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logon screen freezes up

Started by Tara Magrell , Nov 22 2011 10:01 AM

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#1
Tara Magrell

Posted 22 November 2011 - 10:01 AM

New Member

Member
1 posts

Ok so i have an acer aspire one netbook running XP. I tried doing a system restore point to fix a problem with wireless connection nettwork. Since i did that i have not been able to log in. It boots up to the logon screen but when I try to type my password it does not type and the mouse freezes up. I have to do a hard power down. I have tried removing the battery and tried to start in safe mode but cannot get past logon screen freeze up.

#2
Macboatmaster

Posted 22 November 2011 - 12:49 PM

Member
7,237 posts

Welcome to GeekstoGo

Depending on what the problem was with the wireless network, a system restore, may well not have cured that problem anyway.

However I appreciate that this is of no help to you now.

Please check that you do not have a key stuck down on the keypad.

Was the system restore interrupted or did it run the course. - for example, was it running on mains power or only battery and is there any chance on battery it ran out of power.

If you cannot get a boot in any mode, see if you can at least get into the BIOS setup, after the first post screen try THEN and see if it will accept the BIOS entry key - it will probably say on first post screen to enter setup press - may be F2 or Del.

If that does not work, disconnect power, remove battery, hold down power button for a full 30 seconds.
Reconnect POWER ONLY, not battery and try again.