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Website Blocked After Suspicious Email [Closed]


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#1
jsayers

jsayers

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PLEASE HELP, I opened a suspicious email (I know, I know, it was a heat of the moment thing) and now I'm being blocked from 1 very important website. I have done my research but I cannot come up with a solution. ALL computers using my internet connection are also blocked from this website including my neighbours laptop which loads the blocked website at their house but not mine. I checked the HOSTS file but found nothing. I also checked the router settings and there were no blocked sites listed there. I also checked my antivirus settings, which doesn't make sense anyway because other computers are affected, as well as the site filtering options available under Internet Explorer's internet options section. ANY HELP WOULD BE GREATLY APPRECIATED. Thanks :)
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#2
Amlak

Amlak

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Welcome to GTG. Let's help you out with your malware issue(s).

Before we start, make sure you carefully read what I have to say. Don't skip anything. You may even want to have this all printed out in case you're forced to exit this window.


Step 1

  • Download aswMBR.exe to your desktop.
  • Double click the aswMBR.exe to run it
  • Click the [Scan] button to start scan
  • On completion of the scan click [Save log], save it to your desktop and post in your next reply


Step 2

Run OTL.
  • Click the Quick Scan button at the top.
  • Make sure you post the log it produces in your next reply.

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#3
Essexboy

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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