[breizhlady]

Hi there
Our hard drive on our Windows XP home edition PC has crashed big time. It won't reboot windows under any circumstances. Using the Dell disk supplied with the PC I have tried the advice in this article above, but after pressing F8 on the licence agreement it goes straight to a screen which starts off 'BAD_POOL_CALLER' and so on. I have tried a slipstream disc and end up at the same screen. Everything I do always come back to this screen. Is there anything else I can try? Thanks for any advice.

Edited by admin, 28 November 2011 - 10:29 AM.
split from how to repair XP topic

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HELLO and welcome to GeekstoGo.

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Laptop or Desktop?
Full model of Dell please - eg Insprion and model number
What steps have you taken so far to resolve the issue

[Macboatmaster]

HELLO and welcome to GeekstoGo.

Please understand we are all volunteers and we are not here all the time.
Sometimes it may be a extended amount of time to get back to you. If it has been more than One whole day please send me a PM and I will try to get back to you quickly then.

Please do the following and supply the requested information as needed. If you don't understand my instructions please ask and I will try to explain them clearer for you.
Do not attempt any steps unless instructed or ask before to make sure they will not cause any further issues.
If you are receiving assistance in any other forum site please let us know as there may be conflicting advice given.

Before we can help you need to provide the following so I can start you in the right direction.
Laptop or Desktop?
Full model of Dell please - eg Insprion and model number
What steps have you taken so far to resolve the issue