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can't open my program files


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#1
goback2Roxie

goback2Roxie

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I can't open anything on my system. my icons are not available. i click on them and no response. i can get to my adobe files and dos files. my system is windows xp. dell trinitron i have had this system since 2001. i think i have a trojan virus but i want to be able to be able to backup my dos files one more time before taking everything off. any suggestions.
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#2
gerryf

gerryf

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Please go to the malware forum in my signature and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty, then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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