No sound after updating windows
Posted 08 December 2011 - 08:57 AM
Posted 08 December 2011 - 08:59 AM
My link was cut off in my last post for some reason. Here it is again. Hopefully this one works.
Edited by mlpjd, 08 December 2011 - 09:00 AM.
Posted 10 December 2011 - 06:55 PM
Please Run the PCPitstop.com OverDrive Full Tests
You must use your Internet Explorer for this procedure. (doesn't work so well in Firefox or others). If your machine is running Vista or Windows 7, you must Select IE to “Run as Administrator”. After completing PCPitstop OverDrive you can close your IE browser and re-open it Normally so that you are no longer running as administrator.
Go to: http://www.pcpitstop.com
Click on "Free Computer Check-up" listed below PC Pitstop OverDrive
In the User Login - Click on "Sign up FREE!"
You'll need to submit a valid email address and create your own password, then click - Create Account(button)
Now enter your email address and password to Log in, Select - Scan this system Now!(button)
You will then be asked to download an ActiveX component and allow it to install.
It is safe and does not compromise your privacy.
Follow the on-screen prompts to install the ActiveX and to allow the Full Tests to be run on your machine.
The Full Tests take about 2 1/2 - 3 minutes on most machines.
When complete, a Results - Summary - Recommended Fixes will be displayed.
Please post the URL internet address, from your Results, back here into this Topic Thread so that we can review the configuration and present performance levels of your machine.
Note: During the graphics 2D and graphics 3D testing, your screen will display some rapidly moving objects.
If you are sensitive to visual flashing, it may cause dizziness. Therefore, look away from the screen during that portion of the testing.
After reviewing the results we will be more informed and may be able to provide better recommendations for you to work towards improving your machine's performance.
While PCPitstop does offer a variety of Paid Products, the PCPitstop OverDrive testing is FREE. Please ignore the references to Paid Products. We prefer to provide manual solution instructions that you can apply directly to your machine.
Thanks to rshaffer61 for the PCPitstop instructions
Posted 11 December 2011 - 03:51 AM
I think I followed your instructions. Hopefully you can get to my results from the link provided. Thanks so much for your help.
Posted 11 December 2011 - 04:25 AM
If you go to the Software Tab you will see that a lot of your software has not been updated since 2006 including Java SE Runtime Environment 6 (188.8.131.52) Sun Microsystems, Inc. 11/30/06 and this will cause you problems, update your java now before moving on, you have a fair amount of updating to do as well as the recommended suggested fixes which I will help you with once everything is updated.
You can download 2 drivers a day for free from http://www.innovativ....com/drivermax/
Posted 13 December 2011 - 08:17 AM
I did, however, somehow manage to restore sound to my system. I was trying to figure out how to find the driver for the Texas Instruments thing you asked me to uninstall and reinstall the driver for. From Control Panel, I went to "change", thinking maybe I could find more information that way. It installed something and suddenly the sound started working, even after a reboot. So it appears my initial problem is fixed!
Is it hard to update things? I'm not opposed, just not sure what I am doing.
Posted 13 December 2011 - 08:33 AM
Posted 13 December 2011 - 10:40 AM
I am pleased that your sound is working correctly now, if you cannot say what you did I also cannot guess either, you may have simply loaded the driver, it is important that you know in case the issue happens again, do not change anything but go to Start, Control Panel, Device Manager, Sound/video and game controllers, click on the + sign and let us know what is listed!
For future reference it is important to keep software up to date and Java in particular as it is an important part of Flashplayer, video in general and 3D affects etc.
Posted 20 December 2011 - 01:00 PM
Posted 13 March 2012 - 06:51 AM
Posted 13 March 2012 - 11:15 AM
Can you please advise us of anything that you may have tried or of any changes in the problem, can you also provide us with an updated PCPitstop test please.
Thanks for advising Ron
Posted 13 March 2012 - 11:16 AM
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