[dkern99]

Seem to have a SystemFix virus/malware on my pc. I can run safemode and access internet. Is there a quick/safe way to remove this virus/malware or should I purchase an antivirus/malware tool (ie, spyware doctor, etc)?

Thanks, Dieter

Edited by dkern99, 10 December 2011 - 05:48 PM.

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Hi there do you have an installed antivirus ?

Download RogueKiller to your desktop

• Quit all running programs
• For Vista/Seven, right click -> run as administrator, for XP simply run RogueKiller.exe
• When prompted, type 2 and validate
• The RKreport.txt shall be generated next to the executable.
• If the program is blocked, do not hesitate to try several times. If it really does not work (it could happen), rename it to winlogon.exe

Please post the contents of the RKreport.txt in your next Reply.

Second run

• Quit all running programs
• For Vista/Seven, right click -> run as administrator, for XP simply run RogueKiller.exe
• When prompted, type 6 and validate
• The RKreport.txt shall be generated next to the executable.
• If the program is blocked, do not hesitate to try several times. If it really does not work (it could happen), rename it to winlogon.exe

Please post the contents of the RKreport.txt in your next Reply.

NEXT

Download OTL to your Desktop

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Select All Users
• Under the Custom Scan box paste this in
  netsvcs
  %SYSTEMDRIVE%\*.exe
  /md5start
  consrv.dll
  explorer.exe
  winlogon.exe
  Userinit.exe
  svchost.exe
  /md5stop
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetBT /s
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetBIOS /s
  C:\Windows\assembly\tmp\U\*.* /s
  %Temp%\smtmp\1\*.*
  %Temp%\smtmp\2\*.*
  %Temp%\smtmp\3\*.*
  %Temp%\smtmp\4\*.*
  CREATERESTOREPOINT
• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Post both logs

THEN

Download aswMBR.exe ( 1.8mb ) to your desktop.
Double click the aswMBR.exe to run it Click the "Scan" button to start scan



On completion of the scan click save log, save it to your desktop and post in your next reply

[Essexboy]

Hi there do you have an installed antivirus ?

Download RogueKiller to your desktop

• Quit all running programs
• For Vista/Seven, right click -> run as administrator, for XP simply run RogueKiller.exe
• When prompted, type 2 and validate
• The RKreport.txt shall be generated next to the executable.
• If the program is blocked, do not hesitate to try several times. If it really does not work (it could happen), rename it to winlogon.exe

Please post the contents of the RKreport.txt in your next Reply.

Second run

• Quit all running programs
• For Vista/Seven, right click -> run as administrator, for XP simply run RogueKiller.exe
• When prompted, type 6 and validate
• The RKreport.txt shall be generated next to the executable.
• If the program is blocked, do not hesitate to try several times. If it really does not work (it could happen), rename it to winlogon.exe

Please post the contents of the RKreport.txt in your next Reply.

NEXT

Download OTL to your Desktop

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Select All Users
• Under the Custom Scan box paste this in
  netsvcs
  %SYSTEMDRIVE%\*.exe
  /md5start
  consrv.dll
  explorer.exe
  winlogon.exe
  Userinit.exe
  svchost.exe
  /md5stop
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetBT /s
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetBIOS /s
  C:\Windows\assembly\tmp\U\*.* /s
  %Temp%\smtmp\1\*.*
  %Temp%\smtmp\2\*.*
  %Temp%\smtmp\3\*.*
  %Temp%\smtmp\4\*.*
  CREATERESTOREPOINT
• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Post both logs

THEN

Download aswMBR.exe ( 1.8mb ) to your desktop.
Double click the aswMBR.exe to run it Click the "Scan" button to start scan



On completion of the scan click save log, save it to your desktop and post in your next reply

[Essexboy]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.