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computer won't stop freezing up


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#76
wynnyelle

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Thanks for sticking by me with this.

I'm on the 3rd ram and ithasn't frozen yet. I was able to port my personal data to my exteral HD so at least that is now usable on another place if this computer fails completely.

Running the Driver Max now and it sas 17 updates available. However, I can't figure out how to actually use this thing to get those updates.
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#77
rockmilk

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Go to the chipset/sm bus and video card/graphics driver and update those first.
So you are telling me the 3rd hasnt resulted in a freeze add the fourth.
And to confirm that ram is the problem add the one that made the pc freeze instantly by itself and see if it freezes again be careful not to get them mixed up place each one on the paper that they belong to as I suggested.
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#78
wynnyelle

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I don't think it's been long enough to know for sure if it is the ram sticks. Yesterday the computer ran normally for about 10 hours before freezing up and then freezing within minutes after each attempt to keep it up.

I've begun the downloads but not sure if they are going through.
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#79
wynnyelle

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Okay out of 17 drivers only one even downloaded. I am installing that one now. I don't know why but the other 16 don't download. It counts down on the wait screen then nothing downloads.
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#80
rockmilk

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K which driver?
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#81
wynnyelle

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I never got to find out. The computer froze again with the third ram stick. And now the fourth, too.

So - does this mean I have 4 bad ram sticks? I find that hard to believe....I think that it means that this is not caused by the ram sticks.

Edited by wynnyelle, 14 December 2011 - 09:00 PM.

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#82
rockmilk

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Can you please re-clean your computer following the advice of the video I posted.
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#83
rockmilk

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Or at least make sure every connection inside of your pc is connected firmly.

Edited by rockmilk, 14 December 2011 - 09:12 PM.

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#84
rockmilk

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Also how about the chkdsk /f
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#85
wynnyelle

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I was unable to run that, but I did give the computer another thorough clean.

I double checked. Everything is connected firmly.

Edited by wynnyelle, 14 December 2011 - 09:31 PM.

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#86
rockmilk

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Can you tell me if you tried the piece of ram that made the computer freeze instantly and if it produced the same results?
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#87
wynnyelle

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I tried each one in turn. None of them were instant. They all froze at varying times after the boot up. Ranging from a few minutes to around an hour. But they all froze, and the computer's behavior overall was no different from when all 4 ram sticks were in. after all it lasted 10 whole hours the other day, before last night.

Edited by wynnyelle, 14 December 2011 - 09:50 PM.

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#88
rockmilk

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Hmmm......Maybe it is malware after all.

Edited by rockmilk, 14 December 2011 - 09:55 PM.

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#89
rockmilk

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When I get off work thursday I will look for updates for your drivers.
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#90
wynnyelle

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If it's malware, then we can go through all the stuff we already tried and eliminate that. I've done so much scanning and nothing's come up.

Thanks again. The malware forum still has not got back to me, though.

It has now been 4 days and no response from the malware forum.

Edited by wynnyelle, 15 December 2011 - 02:01 PM.

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