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Malware and File opening (Win7 anti-virus) [Solved]


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#31
Essexboy

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Could you copy the log from this location please and post it

Open Norton, click on "History", and the choose "Scan Results" from the drop-down box.
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#32
JonK33

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I cant insert the screenshot, but it doesn't really give any new information. There isn't a text log its essentially the names of the viruses it found and if you hover your cursor over them it tells me what I posted before with regards to location.
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#33
Essexboy

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Could you run update and run a scan with MBAM please posting the resultant log

Also how is the computer behaving
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#34
JonK33

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Been running slower recently. Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.08.01

Windows 7 x64 NTFS
Internet Explorer 8.0.7600.16385
Jon :: BIGPAPAKOSAK [administrator]

1/7/2012 7:40:18 PM
mbam-log-2012-01-07 (19-40-18).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 180410
Time elapsed: 3 minute(s), 55 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
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#35
Essexboy

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OK lets tackle the speed problem

First update windows to service pack 1

Then IE to version 9


Once that has installed

Clear Cache/Temp Files
Download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


On completion run windows defragementer

Then let me know how it is behaving
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#36
JonK33

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Which window update do I need? There are many on that page. Also I dont use IE I really only use Mozilla, do I need that update?
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#37
Essexboy

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windows6.1-KB976932-X64.exe this is the one you need

And although you do not use IE it is integral to the system and does need updating
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#38
JonK33

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I did all of those so I'll see how it runs for a day or 2
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#39
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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