[maliprog]

For this situation we don't. There is script and programs for temp file to original location but....

For now this is the only solution. Just let me know when you finish and I'll prepare some cleanup for you.

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OK, I tried to follow the steps and able to see MS office now.

But as you mentioned to manually copy shortcuts, But I am not able to see "Start Menu" folder inside C:/Users/namit/

Am I missing something?

[namit80]

OK, I tried to follow the steps and able to see MS office now.

But as you mentioned to manually copy shortcuts, But I am not able to see "Start Menu" folder inside C:/Users/namit/

Am I missing something?

[maliprog]

You are right. This is hidden folder. The quicker access is:

• Click on Start
• Right click on All Programs and choose Open.
• Now you have Start menu shortcuts folder opened

[namit80]

Thanks, I did some of the manual restore. But I see some of those are not showing properly like "iTunes" and some do not exist in temprestore like "mcafee"

other than those I am done.

Best regards

[maliprog]

Hi namit80,

That was the only way. Glad that we restore at least some of them.

Your logs and system are clean now. I'm glad we fix up your computer. We need to clean up your PC from programs we used.

Step 1

Please start OTL one more time and click CleanUp button. OTL will restart your system at the end. Remove all other application we used to clean your PC.

General recommendations

Here are some recommendations you should follow to minimize infection risk in the future:

1. Enable Windows Update

• Click Start, click Run, type sysdm.cpl, and then press ENTER.
• Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them option.
• Click OK button

2. Delete Temp files

Download TFC to your desktop

• Open the file and close any other windows.
• It will close all programs itself when run, make sure to let it run uninterrupted.
• Click the Start button to begin the process. The program should not take long to finish its job
• Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

3. Make Backups of Important Files

Please read this article Home Computer Data Backup.


4. Regularly update your software

To eliminate design flaws and security vulnerabilities, all software needs to be updated to the latest version or the vendor’s patch installed.

You should download Update Checker from here. The program will automaticly check for newer version of software installed on your system.

[namit80]

Done .. thanks a ton for your help .. I will follow your advice ..

Thanks once again

[maliprog]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

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