Right click on Computer and select Manage then Services and Applications then Services.
Find Windows Firewall. IF you find it, right click on it and select Properties. Verify that it has Startup Type: Automatic. Apply. Try and START the firewall if it is not already Started. Do you get an error message?
Clear the Java Cache by following the instructions on
Copy the following:
:Commands [CLEARALLRESTOREPOINTS] [Reboot]Right click on OTL and Run As Administrator. In the Custom Scans/Fixes box at the bottom, paste in the copied text (Ctrl + v) and then hit Run Fix.
Right click on (My) Computer and select Manage (Continue) Then the Event Viewer. Next select Windows Logs. Right click on System and Clear Log, Clear. Repeat for Application. Reboot.
2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:
4. Under 'Select type to list', select:
Then use the 'Number of events' as follows:
1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.
Please post the Output log in your next reply then repeat but select Application.
Download and Save the free Avast installer.
Uninstall Microsoft Security Essentials
Install Avast. (Register when it asks you - they will try to talk you in to buying the full product but the free version is what we want.)
Once you have it installed and it has updated:
Click on the Avast ball. Then click on Scan Computer, then on
Boot-Time Scan then on Settings. Change the Ask at the bottom to Move to Chest. OK then Schedule Now. Reboot and let it run a scan. It may take hours so this is a good thing to let run while you sleep.
Once it finishes it should load windows. Click on the Avast ball and then on Scan Logs, select the Boot-time scan report then View Results. How many did it find?
See if you can find C:\ProgramData\Alwil Software\Avast5\report\aswboot.txt or maybe C:\ProgramData\Avast Software\Avast5\report\aswboot.txt and copy and paste it into a reply.