[siobhanGA]

Hello, i would appreciate it alot if you could help me with this. I have been on google all day trying to find a solution but they either dont make any sense to me (im not very good on computers) or they just werent relevant posts.

So i got a notification to update my AVG, so i did and after doing so i seem to be getting 'Bad image' pop ups for every application i click on. i tried to do a system restore but there are no points to restore to other than today, so obviously they arent any good. My interent connection also seems to be affected now, it just says unidentified network connection so now i cant seem to fix this either!

Any help would be very much appreciated, however like i said im not very good on computers so if i have to run scans or anything can you please go through them step by step so im able to do them correctly.

thankyou!

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siobhanGA

so i seem to be getting 'Bad image' pop ups for every application

Provide any or all of the pop up message details please.

If you have internet capability do this first;
Is your AVG the paid for or free version? If the free version uninstall it using the AVG uninstaller @ http://www.avg.com/ww-en/utilities and immediately install either Avast or MSE (Microsoft Security Essentials) both are free, a lot less demanding on system resources and available @ http://www.geekstogo...yware-software/

If you have no internet capability do this first;
Run the System File Checker tool (SFC) "how to" below
1/ Click the Start button.

2/ From the Start Menu, Click All programs followed by Accessories.

3/ In the Accessories menu, Right Click on the Command Prompt option.

4/ From the drop down menu that appears, Click on the Run as administrator option.

5/ If you have the User Account Control (UAC) enabled you will be asked for authorization prior to the command prompt opening. You may simply need to press the Continue button if you are the administrator or insert the administrator password etc.

6/ In the Command Prompt window, type: sfc /scannow and then press Enter.

7/ A message will appear stating that the system scan will begin.

8/ Be patient because the scan may take some time.

9/ If any files require replacing SFC will replace them. You may be asked to insert your OS DVD for this process to continue.

10/ If everything is okay you should, after the scan, see the following message Windows resource protection did not find any integrity violations.

11/ After the scan has completed, Close the command prompt window

[phillpower2]

siobhanGA

so i seem to be getting 'Bad image' pop ups for every application

Provide any or all of the pop up message details please.

If you have internet capability do this first;
Is your AVG the paid for or free version? If the free version uninstall it using the AVG uninstaller @ http://www.avg.com/ww-en/utilities and immediately install either Avast or MSE (Microsoft Security Essentials) both are free, a lot less demanding on system resources and available @ http://www.geekstogo...yware-software/

If you have no internet capability do this first;
Run the System File Checker tool (SFC) "how to" below
1/ Click the Start button.

2/ From the Start Menu, Click All programs followed by Accessories.

3/ In the Accessories menu, Right Click on the Command Prompt option.

4/ From the drop down menu that appears, Click on the Run as administrator option.

5/ If you have the User Account Control (UAC) enabled you will be asked for authorization prior to the command prompt opening. You may simply need to press the Continue button if you are the administrator or insert the administrator password etc.

6/ In the Command Prompt window, type: sfc /scannow and then press Enter.

7/ A message will appear stating that the system scan will begin.

8/ Be patient because the scan may take some time.

9/ If any files require replacing SFC will replace them. You may be asked to insert your OS DVD for this process to continue.

10/ If everything is okay you should, after the scan, see the following message Windows resource protection did not find any integrity violations.

11/ After the scan has completed, Close the command prompt window