Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Multiple Infections


  • Please log in to reply

#16
kenomikes

kenomikes

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 109 posts
Ron,

Security Center started and now running. nice

Mike
  • 0

Advertisements


#17
RKinner

RKinner

    Malware Expert

  • Expert
  • 20,028 posts
  • MVP
Nice that we are making progress (and that something works like it should the first time!)

Looking at your other logs:

Log: 'System' Date/Time: 26/12/2011 7:06:47 PM
Type: Error Category: 0
Event: 7022 Source: Service Control Manager
The Client Virtualization Handler service hung on starting.



You have something called Microsoft Office Click-to-Run 2010 in your uninstall list. For whatever reason it seems to be having a problem. Perhaps it's a trial and the trial is up?

This is all I know about it:
http://social.techne...3-57f3f8d8d447/

Log: 'System' Date/Time: 26/12/2011 7:06:51 PM
Type: Error Category: 0
Event: 3002 Source: Microsoft Antimalware
Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.


This one is a known bug. Supposedly it will be corrected in a future update. We are supposed to ignore it.
http://social.techne...8-2c303f2a17e2/



We need to cleanup System Restore:

Copy the following:

:Commands
[CLEARALLRESTOREPOINTS]
[Reboot]

Right click on OTL and Run As Administrator. In the Custom Scans/Fixes box at the bottom, paste in the copied text (Ctrl + v) and then hit Run Fix.

That will get the last of the malware off the system.


That's all the errors I see. How is it running now?
  • 0

#18
kenomikes

kenomikes

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 109 posts
Ok Ron,

Did those, running nice now. That 2010 Office thing is a trial, I'll get rid of that.

Thanks for your help, great job!

Mike
  • 0

#19
RKinner

RKinner

    Malware Expert

  • Expert
  • 20,028 posts
  • MVP
If you feel the need for Office type software you can get the free OpenOffice. Works great. I prefer it to the newer versions of Office (don't like the new layout). http://www.openoffice.org/


You can uninstall or delete any tools we had you download and their logs.
To uninstall combofix, copy the next line:

"%userprofile%\Desktop\combofix.exe" /Uninstall

Start, All Programs, Accessories then right click on Command Prompt and Run As Administrator.
then right click, Paste, then hit Enter.

OTL has a cleanup tab if you go there it will remove itself and its logs.

To hide hidden files again (OTL may do it for you):

Vista or Win7

# Open the Control Panel menu and click Folder Options.
# After the new window appears select the View tab.
# Remove the check in the checkbox labeled Display the contents of system folders.
# Under the Hidden files and folders section select the radio button labeled Do not Show hidden files and folders.
# Check the checkbox labeled Hide protected operating system files.
# Press the Apply button and then the OK button and exit My Computer.

Also make sure you have the latest versions of any adobe.com products you use like Shockwave, Flash or Acrobat.

Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program. There is an exploit out there now that can use it to get on your PC. For Adobe Reader: Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript. OK Close program. It's the same for Foxit reader except you uncheck Enable Javascript Actions.

To help keep your programs up-to-date you should download and run the UpdateChecker:
http://www.filehippo.../updatechecker/
(You don't need to download Betas and if there is a program you don't use you can just uninstall it rather than update it. Exception is MSN messenger which appears to be part of Windows.)
If you get a blocked program notice after installing updatechecker then change it to not run at start then manually run it once a week.

If you use Firefox then get the AdBlock Plus Add-on. WOT (Web of Trust) is another you might want to try.
The equivalent to AdBlock Plus for IE is called Simple Adblock and you should install it too: http://simple-adblock.com/
The free version only blocks 200 ads a day so another reason to use Firefox or Chrome.

If Firefox is slow loading make sure it only has the current Java add-on. Then download and run Speedy Fox.
http://www.crystalidea.com/speedyfox . You can run it any time that Firefox seems slow.

Be warned: If you use Limewire, utorrent or any of the other P2P programs you will almost certain be coming back to the Malware Removal forum. If you must use P2P then submit any files you get to http://virustotal.com before you open them.


If you have a router, log on to it today and change the default password! If using a Wireless router you really should be using encryption on the link. Use the strongest (newest) encryption method that your router and PC wireless adapter support especially if you own a business. See http://www.king5.com...-120637284.html and http://www.seattlepi...ted-1344185.php for why encryption is important. If you don't know how, visit the router maker's website. They all have detailed step by step instructions or a wizard you can download.

Ron
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP