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mouse issue


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#1
abrahams child

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i'm running windows 7 and never reinstalled the printer upon a upgrade from xp. a goolgle search said with windows 7 all you needed to do was plug in the usb cable for your printer. it recognized the printer. i plugged it in but it was having an issue printing because it did not have the windows 7 driver. i went and downloaded the driver but then my computer shut down on it's own. upon restart my wireless mouse does not function. it tried rebooting several times to no avail. i even tried booting in the safe mode with the same results. i even replaced the mouse battery and unplugged/replugged the mouse also. what could be the problem
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#2
abrahams child

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the issue has been resolved. please close this post. thank you.
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#3
Digerati

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the issue has been resolved. please close this post. thank you.

Hey! This is a place of learning - for all! Not just you. How about sharing the solution so that others may benefit from your experiences too?
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#4
abrahams child

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it drove me nuts trobleshooting with a different mouse even changing the battery in the mouse. i tried the connect button button on the bottom of the mouse with success. some how when the system decided to shutdown on it's own it popped the "breaker" to the mouse. something i should have checked first.
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#5
Digerati

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I do note when you remove batteries, you often have to perform the connect process again. Interference from other Bluetooth devices and other electronics (microwave ovens, TVs, etc.) can cause a loss connection too.

Thanks for the followup.
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