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DVD Drives will not open with eject

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I am working on a Dell Dimension 9100 It has two DVD Drives, one a DVD ROM and the second a writer. I can open them manually and the DVD will respond to a disk but if I push the buttons on the front or choose eject, they won't open. Is this fixable?
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Hi Janis

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
2. http://support.microsoft.com/kb/314060
Restart computer.
3. Download, and run http://www.dougknox...._cd_dvd_fix.htm
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

Thanks to Broni for the above instructions :thumbsup:
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