[dfried]

trying to repair my sons laptop- at startup the screen says f2 for setup or f12 for boot menu. boot menu is showing only one option, the IPE cd dvd. when we hit f2 it says no bootable devices insert disk press any key. the computer is an acer aspire 5336 running on windows 7. what can we do to get it started? not really concerned with saving any of the data that was on the hard drive other than the basic programs needed to run the computer.

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dfried

boot menu is showing only one option, the IPE cd dvd
when we hit f2 it says no bootable devices

This suggests that the HDD itself has failed, any strange behavior/noises from the drive previous to this happening?
You could try removing and replacing the HDD in case there is a bad contact, see page 67 http://support.acer....36_20100811.pdf

not really concerned with saving any of the data that was on the hard drive other than the basic programs needed to run the computer.

If the HDD has completely failed there is nothing that you can do, you could try placing the HDD in an external HDD enclosure or adapter and use Acronis to make an image of the drive http://download.cnet...4-10168093.html (free 30 day trial).

[phillpower2]

dfried

boot menu is showing only one option, the IPE cd dvd
when we hit f2 it says no bootable devices

This suggests that the HDD itself has failed, any strange behavior/noises from the drive previous to this happening?
You could try removing and replacing the HDD in case there is a bad contact, see page 67 http://support.acer....36_20100811.pdf

not really concerned with saving any of the data that was on the hard drive other than the basic programs needed to run the computer.

If the HDD has completely failed there is nothing that you can do, you could try placing the HDD in an external HDD enclosure or adapter and use Acronis to make an image of the drive http://download.cnet...4-10168093.html (free 30 day trial).