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Questions on XP Pro OS size


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#16
THX1136

THX1136

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I did not install Zango. I do not know if my manager intentionally installed it. He prefers Chrome and does not use IE. (Zango is somehow connected with IE, yes?) The reason I ask is in the course of poking around I was given a message that IE was running without add-ons. One of the add-ons that was showing was Zango.

I take it from your post that Zango should be uninstalled. As I recall - when I was trying to get rid of the add-ons - Zango does not appear in the "Add/Remove Programs" list. How should I proceed on this one?

Thanks again for your time and help. I really do appreciate it.
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#17
rshaffer61

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That is why I ask because it may be a sign of a infection. I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found HERE. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Add a link to this topic so that malware tech can see what steps have been taken here
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