[Deva Sahaya Suresh]

Laptop Internal Speakers dont work only with skype

I have an HP ProBook 4530s laptop with 64-bit Windows 7 OS. Installed skype 5.1 and found that the internal speakers and mic of the laptop doesnt work with the skype. But it working with the headset. But with the other applications the internal speakers and mic works fine.

seems really strange....any help...

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Hello There,

Do you have all Windows updates and updates to your system and any hardware devices by the manufacturers?

Please also see these:

https://support.skyp...vers-are-wor...

If you are using WIN7 please see this: https://support.skyp...guide-Windows-7

http://support.skype...y/CALL_QUALITY/

Note: the above link has 2 pages so please view them both.

https://support.skyp...ake-a-test-call

https://support.skyp...y-audio-quality

Also, you can use the Skype client program window at anytime and do:

Hellp -> Call Quality Guide -> Sound Check Wizard

A new version has just been released August 23, 2011:

Please download from here and when prompted click the open or run button: http://skype.com/go/getskype-full

This new version is 5.5.0.114 to check what version you have, using the main Skype client window please do:

Help -> About Skype

Hope This Helps

[Faizan Ern Prince]

Hello There,

Do you have all Windows updates and updates to your system and any hardware devices by the manufacturers?

Please also see these:

https://support.skyp...vers-are-wor...

If you are using WIN7 please see this: https://support.skyp...guide-Windows-7

http://support.skype...y/CALL_QUALITY/

Note: the above link has 2 pages so please view them both.

https://support.skyp...ake-a-test-call

https://support.skyp...y-audio-quality

Also, you can use the Skype client program window at anytime and do:

Hellp -> Call Quality Guide -> Sound Check Wizard

A new version has just been released August 23, 2011:

Please download from here and when prompted click the open or run button: http://skype.com/go/getskype-full

This new version is 5.5.0.114 to check what version you have, using the main Skype client window please do:

Help -> About Skype

Hope This Helps