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Sony Vaio Wireless Connection Trouble


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#1
PamiHall

PamiHall

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Hi There,

I have two Sony Vaio laptops. One is about 6 months old and had worked beautifully until about a month ago when it started not wanting to connect to our wireless router. It connects everywhere else just not at home. After much time on the phone with Sony and Verizon I am still nowhere near figuring out what the trouble is....in the meanwhile we have purchased a second Vaio for school and guess what??? Same connection issues. So I Googled the problem and found your forum. I tried a troubleshooting suggestion from another person with the same problem and ran some ping tests...Here are my computer specs and the results of the ping tests. Hopefully someone here will be able to help me. The information is only on one of the computers...the other one is at the Sony Store since we thought there was a hardware issue. Bottom line is that it will connect for a short time if I reset the router but then disconnects and cannot reconnect at all.

Thanks!!

Pam

Sony Vaio Model VPCCB3AFX
Windows 7 Home Premium
Intel Core i5 2.4 ghz
4GB Ram
Intel WiFi Link 1000 BGN network adapter

Windows IP Configuration

Host Name . . . . . . . . . . . . : 5DLaptop-VAIO
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 74-E5-0B-26-02-81
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Intel® WiFi Link 1000 BGN
Physical Address. . . . . . . . . : 74-E5-0B-26-02-80
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4c4a:76e0:a77d:40f3%14(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, January 12, 2012 7:27:17 AM
Lease Expires . . . . . . . . . . : Friday, January 13, 2012 7:37:13 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 359982347
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-9F-B3-F5-F0-BF-97-CF-26-61
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Physical Address. . . . . . . . . : F0-BF-97-CF-26-61
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 38-59-F9-EE-8A-48
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{89570DB7-FC5C-4A2D-97B0-39716F81A0F6}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{F16CCABC-D22B-4825-8FD2-58EEAE4C49C5}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
===========================================================================
Interface List
15...74 e5 0b 26 02 81 ......Microsoft Virtual WiFi Miniport Adapter
14...74 e5 0b 26 02 80 ......Intel® WiFi Link 1000 BGN
13...f0 bf 97 cf 26 61 ......Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
12...38 59 f9 ee 8a 48 ......Bluetooth Device (Personal Area Network)
1...........................Software Loopback Interface 1
17...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.3 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.3 281
192.168.1.3 255.255.255.255 On-link 192.168.1.3 281
192.168.1.255 255.255.255.255 On-link 192.168.1.3 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.3 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.3 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
14 281 fe80::/64 On-link
14 281 fe80::4c4a:76e0:a77d:40f3/128
On-link
1 306 ff00::/8 On-link
14 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
Ping request could not find host google.com. Please check the name and try again.

Pinging 209.85.171.100 with 32 bytes of data:
Request timed out.
Reply from 192.168.1.3: Destination host unreachable.
Request timed out.
Reply from 192.168.1.10: Destination host unreachable.

Ping statistics for 209.85.171.100:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
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