Hi.
I downloaded DDS (it took over an hour to download it) but I don't know what you mean when you say to disable any script blocker.
So when I double clicked on DDS my Avast antivirus came up saying
avast has finished analysis of the program
we did not find enough evidence to identify the file as malware
however you should use extreme caution when accessing it
The program has now terminated.
For the next execution of this file do the folowing
open in the sandbox (recommended)
A script blocker stops the default Windows which allows such (which may be say VBScript and JavaScript) to run and some of these scripts can be deemed malicious. DDS uses such as script which is not ...
I do want to mention that I called Avast today and asked them about getting rid of something that has been showing up on my pages and I think my problems started with it - Avast webrep. It is sort of like a graph on rating the pages that you visit but I never use.
When the woman was checking my computer since I gave her access to it she ran msconfig and noticed that I had 25,000 errors on my system and that some of my programs are stopped so she said that I should have this repaired by Best Buy or Avast could do it for me for $169.99 and then I have free repair service for a year if anything goes wrong.
I don't know if this is the problem with my system or this is just something that they say so I pay out big bucks to them.
Hmmm giving access to your computer from a Security Vendor is at your own precognitive if it is part of the software bundle you have paid for and or may be charged for...Also I suspect giving the current issues not a lot I can advise and or assist with being honest via a online capacity...
Anyway as it stands my best/honest advice is you invoke your machines Recovery Partition, such can be done via the
DataSafe Local Backup if you used to create a system image and or merely invoke your machines
Recovery Partition.