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USB input stop working


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#1
Maelkoth

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This is starting to annoy me, and I hope someone here can help me solve it.

Bought a new computer 5-6 months ago and everything has been fine up until a few days ago.

I can be using my PC (playing a game, or just browsing) when suddenly it refuses to respond to any input. My mouse, keybord and headset/mic. are all connected via USB, and they will all stop working. But only one way. The sound is still played in my headset, and there is still power to the mouse and keyboard. If I plug them into another USB-port the device connected sound will play, and I can use them again.

I have just reinstalled windows (clean install), but to no avail.

I am runnign win 7. Motherboard is an Asus Sabertooth P67.

Any ideas on how to troubleshoot something like this? Any ideas on how to solve it?

Your input will be greatly appreciated.

Thank you.
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#2
happyrock

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Hi Maelkoth ... :wave: ..:welcome:...

did you try system restore yet..if not give it a try...go back about a week before the issue started...
nojoy...
did you install any new hardware or software just prior to the problem starting...
any updates for windows or any other software...
after the clean install did you update the drivers for the mobo...do the chipset drivers first...
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#3
Maelkoth

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Hi, thank you for your reply.

Yesterday I tried using a different mouse, and so far it looks like it has solved the problem.
Apparently my mouse was able to shut down every single one of my USB-ports at will...
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#4
happyrock

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Apparently my mouse was able to shut down every single one of my USB-ports at will...

I don't think that is even possible but if changing the mouse worked then I can't argue with success...
anyway thanks for letting us know... :thumbsup:
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#5
Maelkoth

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Apparently my mouse was able to shut down every single one of my USB-ports at will...

I don't think that is even possible but if changing the mouse worked then I can't argue with success...
anyway thanks for letting us know... :thumbsup:


Neither did I, but changing mouse worked.

Now I know :)
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#6
happyrock

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a little experiment to confirm your postulation...plug the mouse in a different computer and see if the same issue happens on that system
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#7
Maelkoth

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I don't really have any other computer to experiment on, and I am not going to risk plugging that mouse into my work pc.

A colleague of mine told me he has had the same problem, but with with a different USB unit (not a mouse), which is why I tried solving it by changing mouse in the first place.

There is absolutely no doubt in my mind that my mouse caused all usb ports to fail. Before I switched, I had the problem at least once an hour. Haven't seen it once since.
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